Description: The Certificate of Completion (CCL) in Administrative Professional program is composed of three semesters of course work, with emphasis on computer applications, and is designed for students seeking to gain skills and knowledge in the Administrative Professional area.
Program Notes: Students must earn a grade of C or better in each course.
+ indicates course has prerequisites and/or corequisites.
This program will be replaced by: CCL/5677 Administrative Professional
Admission Criteria:
Program Prerequisites: None
Program Prerequisites
Credits:
Required Courses
BPC110 Computer Usage and Applications 3
CIS114DE Excel Spreadsheet 3
CIS117DM Microsoft Access: Database Management 3
CIS118DB Desktop Presentation: Powerpoint 3
CIS121AE Windows Operating System: Level I 1
CIS113DE Microsoft Word: Word Processing 3
GBS151 Introduction to Business 3
+GBS233 Business Communication 3
OAS101 Computer Typing I: Keyboarding and Formatting 3
+OAS102 Computer Typing II: Document Production 3
OAS107 Professional Telephone Techniques 1
Credits: 29
Restricted Electives
Students must choose one of the following specialization areas and successfully complete all courses listed in that area.
General Specialization Credits: 10
+ACC115 Computerized Accounting 2
MGT109 Development of Professional Skills and Standards 3
MGT126 Customer Service Skills and Strategies 3
SBS211 Small Business Computer Applications 1
+OAS285AA Office Automation Support Internship (1) OR
+OAS298AA Special Projects (1)1
Medical Office Specialization Credits: 10
OAS181 Medical Office: Vocabulary 3
HCC130 Fundamentals in Health Care Delivery 3
MGT126 Customer Service Skills and Strategies 3
+OAS285AA Office Automation Support Internship (1) OR
+OAS298AA Special Projects (1) 1
Legal Office Specialization Credits: 10
+OAS218 Law Office Procedures 3
+OAS220 Professional Legal Secretary 4
+OAS225 Legal Document Preparation 2
+OAS226AA Legal Secretarial Internship (1) OR
+OAS298AA Special Projects (1) 1
Customer Service Specialization Credits: 10
MGT109 Development of Professional Skills and Standards 3
MGT126 Customer Service Skills and Strategies 3
MGT229 Management and Leadership I 3
+OAS285AA Office Automation Support Internship (1) OR
+OAS298AA Special Projects (1) 1
Web Development/Social Media Specialization Credits: 10
CIS103 Introduction to Social Media 3
CIS133DA Internet/Web Development Level I 3
MKT110 Marketing and Social Networking 3
+OAS285AA Office Automation Support Internship (1) OR
+OAS298AA Special Projects (1) 1
Credits: 10
General Electives
Credits:
Program Competencies
1. Use basic commands and functions of Windows software to control, operate and manage files. (CIS121AE)
2. Use spreadsheet skills for calculating, forecasting and solving projection problems. (CIS114DE)
3. Analyze common database management problems. (CIS117DM)
4. Identify and apply the techniques of effective oral and written communications (including essentials of good grammar, word choice, spelling, punctuation, capitalization, sentence structure, and correct English) in a business setting. (GBS233)
5. Demonstrate mastery of the keyboard, including the formatting of memos, letters, tables, reports and manuscripts. (OAS101)
6. Load word processing software into business/personal microcomputers to create and name files; enter and edit text; and format and print text. (CIS113DE)
7. Use PowerPoint software to produce professional-quality presentation visuals. (CIS118DB)
8. Analyze and apply word processing program features to create, edit, manipulate, format, print, and store common business documents. (BPC110)
9. Properly format memos, letters, tables, reports and manuscripts, while improving in speed and accuracy. (OAS102)
10. Use professional telephone technique. (OAS107)
11. Identify the function of management; analyze the aspect of human relations in business; identify the major labor organizations and summarize the historical development and current trends of labor organizations. (GBS151)
+ indicates course has prerequisites and/or corequisites.
++ indicates that any suffixed course may be selected.
MCCCD Governing Board Approval Date: April 22, 2014
All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the
curricular process, course and program information is subject to change in order to reflect the most current information available.
