Center for Curriculum and Transfer Articulation
Major: 5752
First Term: 2013 Fall   
Award: CCL  
Total Credits: 24-32
CIP Code: 52.0299

Occupational Area: Business, Management, and Administration/Office Occupations
Instructional Council: Business/Management (03)
GPA: 2.00
SOC Code:

Description: The Certificate of Completion (CCL) in Management of Clinical and Bioscience Informatics: Clinical Informatics Technology program prepares students for a technologist-level job in this career field. Training in this area provides students with basic knowledge/skills in customer service, clinical and bioscience informatics, Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule, human relations, general biology, use of statistical analysis software, and computer spreadsheet skills. An Associate in Applied Science (AAS) degree is also available.

Consumer Program Costs and Career Information

Required Courses
+ BIO181 General Biology (Majors) I 4
CIS105 Survey of Computer Information Systems 3
CIS114DE Excel Spreadsheet 3

GBS110 Human Relations in Business and Industry (3) OR
MGT251 Human Relations in Business (3) 3

+ HSE106 Introduction to HIPAA Privacy Rule 2
MGT156 Introduction to the Business Environment and Management of Clinical and Bioscience Informatics 3
MGT157 Introduction to Statistical Analysis of Clinical and Bioscience Data for Managers 3
CSM/TQM101 Quality Customer Service 3
Credits: 24

Program Competencies
1. Describe and apply the scientific method to solve problems in biological context. (BIO181)
2. Describe the biological processes of mitosis, meiosis, DNA duplication, and protein synthesis. (BIO181)
3. Describe gene regulation and effectively analyze the various biotechnological applications. (BIO181)
4. Analyze and report data generated during laboratory activities and experiments. (BIO181)
5. Use word processing, spreadsheet, database, and presentation software. (CIS105)
6. Describe the steps in planning and implementing technology solutions. (CIS105)
7. Identify terminology and the uses of technology in business and society, including limitations. (CIS105)
8. Identify positive social and ethical behaviors when using technology and the consequences of misuse. (CIS105)
9. Organize a problem for solution with spreadsheet software. (CIS114DE)
10. Apply the principles of effective worksheet and database layout in building a spreadsheet template, using labels, numbers, and formulas. (CIS114DE)
11. Sort a spreadsheet in a variety of ways. (CIS114DE)
12. Use built-in statistical analysis features of spreadsheet software. (CIS114DE)
13. Manipulate matrices with spreadsheet software. (CIS114DE)
14. Apply techniques to manage time and career more effectively. (GBS110, MGT251)
15. Explain why interpersonal communication skills are important and demonstrate improved communication skills. (GBS110, MGT251)
16. Describe types of organizational communication and how to overcome communication barriers. (GBS110, MGT251)
17. Describe the importance of maintaining the privacy of personal health information and consequences of intentional or unintentional disclosure. (HSE106)
18. Identify resources available to maintain compliance and currency with Health Insurance Portability and Accountability Act (HIPAA) regulations. (HSE106)
19. Describe the potential impact and consequences of non- compliance with HIPAA`s Privacy Rule. (HSE106)
20. Describe in writing the ways in which electronic data analysis can help managers to reduce the costs of delivery and lead to improved healthcare information for clinicians and researchers within an organization. (MGT156)
21. Apply legal and ethical principles to the use of clinical and bioscience information technology and resources. (MGT156)
22. Demonstrate effective oral and written communication skills in the context of professional clinical and bioscience health informatics activities. (MGT156)
23. Describe key trends and issues, current bioscience projects, and future trends in clinical and bioscience informatics. (MGT156)
24. Demonstrate use of statistical programming language software to manipulate, analyze, and interpret data. (MGT157)
25. Demonstrate how to access, validate, and clean data stored in a variety of formats. (MGT157)
26. Create reports summarizing the results of statistical analysis. (MGT157)
27. Define the parameters of quality customer service and the attitudes, knowledge and skills needed to create and maintain a quality customer service orientation. (TQM101)
28. Describe ways to create customer satisfaction internally. (TQM101)
29. Demonstrate basic and specific customer service skills. (TQM101)
30. Describe self-management skills valuable to working in a quality customer service environment. (TQM101)
31. Assess personal attitude, knowledge, and abilities in relationship to those needed in a quality customer service environment. (TQM101)
32. Develop a personal plan for implementing quality customer service fundamentals in a work situation. (TQM101)
MCCCD Governing Board Approval Date: December 13, 2011

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.