powered by
Center for Curriculum and Transfer Articulation Not Found
Major: 5720
Effective Term: 2011 Spring   

Award: CCL  
Total Credits: 20
CIP Code: 52.0299
Instructional Council: Business/Management (03)
GPA: 2.0
SOC Code:


Description: The Certificate of Completion (CCL) in Management of Clinical Information Technology: Health Information Technology Implementation Support program trains workers to provide on-site user support for the period of time before and during implementation of health IT systems in clinical and public health settings. The previous background of workers in this role includes information technology or information management. An Associate in Applied Science (AAS) degree is also available..

Consumer Program Costs and Career Information



Required Courses
CIS128 Databases in Practice Management 3
GBS110 Human Relations in Business and Industry 3
+ HSE106 Introduction to HIPAA Privacy Rule 2
+ CIS228 Advanced Databases for Practice Management 3
+ CIS225 Business Systems Analysis and Design 3
HCC145 Medical Terminology for Health Care Workers 3
CSM/TQM101 Quality Customer Service 3
Credits: 20

Program Competencies
1. Apply policies and procedures to ensure data control, security, privacy, and confidentiality of health information maintained in electronic health information management systems. (CIS128)
2. Describe and apply professional standards and regulatory guidelines to ensure security of electronic health information. (CIS128)
3. Design and configure a health information management system to interface with electronic claims processing, medical billing, and other types of health care systems. (CIS128)
4. Demonstrate competency in extracting data for required management and ad hoc reports. (CIS128)
5. Discuss the migration path from organizational strategy to implementation, including meaningful use criteria. (CIS228)
6. Describe components of health IT standards (including HL7 and TC215) for health information exchange. (CIS228)
7. Describe data standards required for the interoperable exchange of health care data, including terminology, data elements, document standards, imaging standards, and medical device standards. (CIS228)
8. Apply Certification Commission for Health Information Technology (CCHIT), meaningful use, Joint Commission and National Patient Safety Goals to decisions about commercial Electronic Health Records (EHR) vendor selection, when given typical workplace scenarios. (CIS228)
9. Evaluate EHR systems based on vendor strategies for terminology management, knowledge management and data exchange. (CIS228)
10. Configure an EHR system to achieve features required for meaningful use, including order sets, data entry tables, templates, reports, and clinical decision support. (CIS228)
11. Explain why interpersonal communication skills are important and demonstrate improved communication skills. (GBS110)
12. Describe types of organizational communication and how to overcome communication barriers. (GBS110)
13. Describe the importance of maintaining the privacy of personal health information and consequences of intentional or unintentional disclosure. (HSE106)
14. Identify resources available to maintain compliance and currency with Health Insurance Portability and Accountability Act (HIPAA) regulations. (HSE106)
15. Identify a list of policies and procedures necessary for compliance with HIPAA`s Privacy Rule. (HSE106)
16. Describe the potential impact and consequences of non-compliance with HIPAA`s Privacy Rule. (HSE106)
17. Develop plans for conversion, schedules, and training materials for a hypothetical business system. (CIS225)
18. Design forms, procedures, and reports (both oral and written) as required for approval and installation of a business system. (CIS225)
19. Use top-down, structured methods to construct flowcharts, decision tables, data flow diagrams, and other charts and graphs to plan a hypothetical business system. (CIS225)
20. Use standard medical suffixes and prefixes accurately. (HCC145)
21. Define medical terms commonly used in obstetrics and pediatrics. (HCC145)
22. Recognize common abbreviations and symbols related to each body system and specialty areas. (HCC145)
23. Define the parameters of quality customer service and the attitudes, knowledge and skills needed to create and maintain a quality customer service orientation. (CSM/TQM101)
24. Demonstrate basic and specific customer service skills. (CSM/TQM101)
25. Describe self-management skills valuable to working in a quality customer service environment. (CSM/TQM101)
26. Assess personal attitude, knowledge, and abilities in relationship to those needed in a quality customer service environment. (CSM/TQM101)
27. Develop a personal plan for implementing quality customer service fundamentals in a work situation. (CSM/TQM101)
+ indicates course has prerequisites and/or corequisites.
++ indicates that any suffixed course may be selected.
MCCCD Governing Board Approval Date: December 14, 2010

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.





FreeForm1