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COM 101 Interpersonal Communication
Credit Hours:  3
Effective Term: Fall 2016
SUN#: COM 1110
AGEC: Oral Communications   Social and Behavioral Sciences  
Credit Breakdown: 3 Lectures
Times for Credit: 1
Grading Option: A, B, C, D, F

Description: Develop the skills for building positive interpersonal relationships. Students will explore day-to-day interactions with others and learn to improve verbal and nonverbal messages, active listening, and conflict resolution for maintaining personal and professional relationships.

Prerequisites: RDG 094; and ENG 100 or appropriate writing placement test score.

Corequisites: None

Recommendations: None

Measurable Student Learning Outcomes
1. (Application Level) Describe and demonstrate how the individual elements of the communication process including encoding, decoding, message, noise, context, and channels contribute to a transactional exchange in the interpersonal context.

2. (Analysis Level) Analyze the effectiveness and appropriateness of a variety of verbal and nonverbal messages in the interpersonal context.

3. (Application Level) Describe the barriers to effective listening and demonstrate effective and appropriate listening behavior and responses.

4. (Analysis Level) Explain how verbal and nonverbal messages interact to create both content and relational level meaning. Discuss the impact of both types of meaning on interpersonal relationships.

5. (Comprehension Level) Explain the communication patterns typical of specific states of relationship development.

6. (Application Level) Demonstrate communication strategies which contribute to positive communication climates.

7. (Comprehension Level) Describe the impact of conflict management styles on interpersonal relationships.

8. (Comprehension Level) Explain the impact of emotional intelligence on interpersonal dynamics.

9. (Comprehension Level) Explain the impact of an individual's cultural and social background on interpersonal dynamics.

10. (Comprehension Level) Describe the processes of self-concept formation and identity management and explain the impact of self-concept and identity management on interpersonal dynamics.
Internal/External Standards Accreditation