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MET 110 Introduction to Quality Assurance
Credit Hours:  3
Effective Term: Fall 2006
SUN#: None
Credit Breakdown: 2 lectures, 3 labs
Times for Credit: 1
Grading Option: A/F

Description: An introduction to quality assurance, quality improvement and quality improvement tools including: Statistical Process Control (SPC) software and hardware applications. Related topics include: International Standards Organization Quality Standards (ISO9000) and Theory of Constraints (TOC). Writing technical papers with an oral presentation is included.

Prerequisites: NONE

Corequisites: None

Recommendations: None

Measurable Student Learning Outcomes
1. Identify the concepts of quality.
2. Compare and contrast quality assurance and quality control.
3. Identify and use graphical methods of quality improvement.
4. Identify and use basic statistical process control.
5. Identify and use basic descriptive statistics.
6. Identify and discuss major people in the world of quality.
7. Identify and discuss ISO9000 and its component parts (9001, 9002, 9003 and 9004).
8. Discuss Theory of Constraints and its use in manufacturing.
9. Give a ten-minute presentation on a related topic of quality.
Internal/External Standards Accreditation
All learning outcomes will be met at a proficiency level of a minimum of 75%.

Student identifies and uses cause and effect diagrams, frequency diagrams, histograms, Pareto diagrams.

Student identifies and uses X-Bar and R-Charts.

Student identifies and uses mean, median, mode, range, standard deviation.

Student completes class presentation that includes handout for class members and has completed a typed 5-6 page research paper indicating a level of analysis and application of theory in the manufacturing setting.