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HRM 100 Introduction to Hospitality
Credit Hours:  3
Effective Term: Fall 2010
Credit Breakdown: 3 Lectures
Times for Credit: 1
Grading Option: A/F

Description: An introduction to and career exploration of the hotel, restaurant, recreation, tourism, and related industries. RDG094 is recommended.

Prerequisites: None

Corequisites: None


Measurable Student Learning Outcomes
1. (Knowledge level) Explain the historical development of the hotel, restaurant, recreation, tourism, and travel industries.
2. (Comprehension level) Describe the importance of guest service and the hospitality spirit.
3. (Comprehension level) Compare and contrast lodging, foodservice, travel, tourism, attractions, recreation, and gaming establishments.
4. (Knowledge level) Outline the major organizational areas within hotels and restaurants.
5. (Comprehension level) Describe management concepts within the hospitality industry.
6. (Comprehension level) Describe marketing applications for individual and group travel within the hospitality industry.
7. (Comprehension level) Describe leadership and supervisory concepts within the hospitality industry.
Internal/External Standards Accreditation
By demonstration using oral and written assignments in classroom simulations, discussion topics, case or situation analysis, projects, textbook exercises, quizzes and other course learning activities or assessment instruments.

By achieving 69 percent or higher on the American Hotel and Lodging Association Education Institute final course exam to receive a national course certificate. A score of 90 percent or higher will receive a national certificate that notes students passed "with honors." Educational Institute keeps a permanent record on file at the Educational Institute and student transcripts are available upon request. http://www.eiacademic.org/content.aspx?id=1348