MCCCD Program Description

Construction Soft Skills I: Workplace Skills

Course: TDR102

First Term: 2006 Fall

Lecture 1 Credit(s) 1 Period(s) 1 Load
Subject Type: Occupational
Load Formula: S

Description: First impressions, relationship building, and team work. Diversity in the work place. Individual and group activities.

MCCCD Official Course Competencies
1. Discuss first impressions when starting your new job including attendance, punctuality, attitude, and company/workplace culture. (I) 2. Identify factors for building a strong relationship with your supervisor including knowing and understanding supervisor expectations, avenues and styles of communication body language, and workplace politics. (II) 3. Use group activities to demonstrate how to manage difficult situations, understand body language, use tone of voice, and respond appropriately to supervision. (III) 4. Discuss teamwork including tips for getting along with co-workers, becoming a team player, teaching others, and building a work crew. (IV) 5. Use role-playing exercises to demonstrate getting to know your co-workers, becoming a team player, teaching effectively, building a work crew and designing a team project. (V) 6. Examine diversity in the workplace including communications styles, cultural differences, tolerance factors, benefits, and potential problems. (VI) 7. Use individual activities to expand your awareness of cultural diversity and examine differences in communication styles between men and women. (VII) 8. Use group activities to empathize with differences, understand diversity in yourself and others, stand in another`s shoes, and deal with language diversity. (VII)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.

MCCCD Official Course Outline
I. First Impressions A. Attendance B. Punctuality C. Attitude D. Workplace culture II. Supervisor Relationship A. Expectations B. Communication C. Body Language D. Workplace politics III. Group Activity A. Difficult situations B. Body language C. Tone of voice D. Response to supervision IV. Teamwork A. Getting along with co-workers B. Becoming a team player C. Teaching others D. Building a work crew V. Role Play Activity A. Getting to know your co-workers B. Becoming a team player C. Teaching effectively D. Building a work crew E. Designing a team project VI. Diversity A. Communication styles B. Cultural differences C. Tolerance factors D. Benefits E. Potential problems VII. Individual and Group Activities A. Your Awareness B. Communication differences between men and women C. Empathize with differences D. Diversity in yourself and others E. Stand in another`s shoes F. Language diversity

MCCCD Governing Board Approval Date: 5/23/2006

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.