MCCCD Program Description

Introduction to the Professional Office

Course: OAS125

First Term: 1995 Spring

Lecture 3 Credit(s) 3 Period(s) 3 Load
Subject Type: Occupational
Load Formula: S

Description: Expectations of the professional in the electronic office of today. Realistic and practical coverage of roles, responsibilities, and environment

MCCCD Official Course Competencies
1. Identify the role of the office professional. (I) 2. Identify and describe the duties and responsibilities of the office professional. (II) 3. Identify career opportunities for the office professional. (III) 4. Compare and contrast the electronic office of today and tomorrow. (IV) 5. Describe the importance of human relations in the business environment. (V) 6. Identify a variety of administrative support duties and responsibilities. (VI) 7. Elaborate on ways of expressing professionalism. (VII)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.

MCCCD Official Course Outline
I. The Roles of the Office Professional A. Manager B. Assistant C. Receptionist D. Public Relations E. Counselor/Advisor II. The Duties and Responsibilities of the Office Professional A. Clerical B. Accounting C. Delegation D. Dependability E. Accuracy F. Setting Tone of the Office G. Time Management III. Career Opportunities for the Office Professional A. Employment B. Promotion C. Career Planning IV. The Electronic Office of Today and Tomorrow A. Information Systems B. Word Processing C. Telecommunications V. Human Relations in the Business Environment A. Communication B. Team Concept C. Public Relations D. Supervision and Leadership E. Office Politics VI. Administrative Support Duties and Responsibilities A. Mailing/Shipping Services B. Meeting and Conference Planning C. Travel Arrangements VII. Professionalism A. Dress for Success B. Etiquette C. Ethical Considerations

MCCCD Governing Board Approval Date: 10/25/1994

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.