MCCCD Program Description

Airline Cargo Services

Course: AIR121

First Term: 2008 Spring

Lec + Lab 2 Credit(s) 3 Period(s) 2.7 Load
Subject Type: Occupational
Load Formula: S

Description: Overview of airline cargo service procedures for the airline cargo agent. Includes Cargo Name Records (CNRs), cargo security, air waybills, shipments, and cargo allocation. Airline cargo computer system usage emphasized

MCCCD Official Course Competencies
1. Use an airline cargo computer system. (I-IX) 2. Summarize Transportation Security Administration (TSA) Screening Regulations. (II) 3. Identify various screening methods. (II) 4. Document security procedures. (II) 5. Explain cargo billing procedures. (III) 6. Differentiate between a domestic air waybill and an international air waybill. (IV) 7. Describe various levels of airline cargo service. (V) 8. Explain how airline cargo is allocated. (VI) 9. Summarize Cargo Name Record (CNR) procedures. (VII) 10. Identify CNR fields. (VII) 11. Create CNRs. (VII) 12. Locate CNRs in an airline cargo computer system. (VII) 13. Summarize procedures for various types of cargo shipments. (VIII) 14. Identify accounting forms. (IX)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.

MCCCD Official Course Outline
I. Airline Cargo Computer System A. Overview B. Log In/Log Out C. Keyboard D. Special Characters E. Operating System 1. Reservations 2. Flight Operating System F. Codes G. Displays H. Menus/Fields I. Reference System J. Commands K. Flight Information (FLIFO) L. Entries II. Security Procedures A. Overview B. Definition of Cargo C. Transportation Security Administration (TSA) Screening Regulations D. Screening Methods 1. Visual 2. X-Ray 3. Manual 4. Explosive Trace Detection (ETD) 5. Explosives Canine Team 6. Explosive Detection System (EDS) 7. Decompression Chamber E. Documentation 1. Air Waybill 2. Cargo Name Record (CNR) 3. Number of Screened Items 4. Name of Screener 5. Retention Time F. Screening Exceptions G. Shipper Classifications 1. Known Shipper 2. Unknown Shipper 3. Indirect Air Carrier (IAC) 4. Carriers with TSA Approved Security Programs 5. Carriers without TSA Approved Security Programs H. Internal Computerized Billing System I. TSA Database III. Cargo Billing A. Overview B. Internal Computerized Billing System 1. Benefits 2. Display Information C. Cargo Billing Account 1. Domestic 2. International 3. Account Entries IV. Air Waybill A. Overview B. Requirements C. Types 1. Domestic 2. International D. Retention V. Cargo Service Levels A. Overview B. Types 1. Premier Pak 2. Air Express 3. Two Day 4. Company Material (COMAT) 5. Other C. Station Freight Information VI. Allocation of Cargo A. Overview B. Availability C. Limitations VII. Cargo Name Record (CNR) A. Overview B. Procedures C. Creation D. Modification E. Codes F. Fields G. Fees 1. Import Service Charge 2. Insurance 3. Operational Surcharge 4. Special Handling H. Locating CNR in Computer System I. Status Codes J. Trip Information K. Weight and Balance L. Trucking Procedures M. Advanced Booking N. Manual Unit Dispatch O. Posting Procedures P. Final Disposition Q. Queues VIII. Cargo Shipments Procedures A. Overview B. Split Shipments C. Human Remains Shipments 1. Cremated Human Remains 2. Non-Cremated Human Remains D. High Value 1. Articles of Extraordinary Value (AEVs) 2. Electronics 3. Special Commodities E. Lost Shipments F. Missing Shipments G. Stolen Shipments H. Unclaimed Shipments I. Refused Shipments J. Unit Load Device (ULD) 1. Management 2. Inventory 3. Damage Reports IX. Accounting Procedures A. Overview B. Forms C. Collect on Delivery (C.O.D.)

MCCCD Governing Board Approval Date: 12/11/2007

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.