MCCCD Program Description

Major: 3336 Catalog Year: 2023-2024 Effective Term: 2020 Fall Last Admit Term: 2022 Summer Award: AAS Total Credits: 61-84 CIP Code: 51.0701	Primary College: Initiating College: Gateway Community College Program Availability: Not Found Program Availability: College-Specific Program Availability: College-Specific: GW Field of Interest: Health Sciences Instructional Council: Allied Health (51) GPA: 2.00
SOC Code: Upon completion of this degree, students may pursue a career as: 11-9111.00 Medical and Health Services Managers Upon completion of a bachelor`s degree, students may pursue a career as: 11-9111.00 Medical and Health Services Managers Upon completion of a graduate degree, students may pursue a career as: 11-9111.00 Medical and Health Services Managers

Description: The Associate in Applied Science (AAS) in Health Services Management program prepares students to become supervisors and managers in all types of varied health care settings. Classroom experiences focus on the development of skills to be an effective leader and planner, capable of directing, coaching and developing motivated employees and employee teams. This is a program for current supervisors and managers who would like to enhance their skills as well as other employees currently working in a health care discipline who would like to take on more responsibilities. It is also appropriate for individuals planning to enter healthcare fields who may wish to be candidates for promotional opportunities.

Required Courses

Two (2) options are available for students to enter the Health Services Management Program.
Option I: For entry level students with no prior healthcare experience.
Option II: For students who have completed the Health Unit Coordinator/Patient Care Associate CCL (5307).

Option I
Credits: 39-45

ACC111 Accounting Principles I 3

BPC+++++ Any BPC Business-Personal Computers courses (2) OR
CIS+++++ Any CIS Computer Information Systems courses (2) 2

CSM/TQM101 Quality Customer Service 3
+ GBS233 Business Communication 3

HCC130 Fundamentals in Health Care Delivery (3)
OR
HCC130AA Health Care Today (0.5) AND
HCC130AB Workplace Behaviors in Health Care (0.5) AND
HCC130AC Personal Wellness and Safety (0.5) AND
HCC130AD Communication and Teamwork in Health Care Organizations (0.5) AND
HCC130AE Legal Issues in Health Care (0.5) AND
HCC130AF Decision making in the Health Care Setting (0.5)
OR
Work experience or equivalent course education as evaluated by the GateWay Health Core Curriculum Coordinator (0) 0-3

HCC145 Medical Terminology for Health Care Professionals (3) OR
Work experience or equivalent course education as evaluated by the GateWay Health Core Curriculum Coordinator (0) 0-3

HRC101 Overview of Healthcare Compliance 1
+ HRC228 Healthcare Industry Regulation 3
+ HRC230 Healthcare Corporate Compliance Program Design 3
+ HRC232 Health Care Regulatory Compliance Program Design 3
+ HRC234 Health Care Regulatory Enforcement Case Studies 3
HSM122 Health Services Supervision 3
HSM125 Current Issues in Health Services Management 3
HSM222 Health Services Management 3
HSM226 Ethics and Legalities of Health Services Management 3
MGT276 Personnel/Human Resources Management 3

Option II
Credits: 55-56

Certificate of Completion in Health Unit Coordinator/Patient Care Associate (5307) 16-17

ACC111 Accounting Principles I 3

BPC+++++ Any BPC Business-Personal Computers courses (2) OR
CIS+++++ Any CIS Computer Information Systems courses (2) 2

CSM/TQM101 Quality Customer Service 3
+ GBS233 Business Communication 3
HRC101 Overview of Healthcare Compliance 1
+ HRC228 Healthcare Industry Regulation 3
+ HRC230 Healthcare Corporate Compliance Program Design 3
+ HRC232 Health Care Regulatory Compliance Program Design 3
+ HRC234 Health Care Regulatory Enforcement Case Studies 3
HSM122 Health Services Supervision 3
HSM125 Current Issues in Health Services Management 3
HSM222 Health Services Management 3
HSM226 Ethics and Legalities of Health Services Management 3
MGT276 Personnel/Human Resources Management 3

Credits: 39-56

Restricted Electives
	Credits:

General Electives
	Credits:

General Education Requirements

General Education Requirement	Credits: 22-28

General Education Core	Credits: 12-18

First-Year Composition	Credits: 6
+ ENG101 First-Year Composition (3) OR + ENG107 First-Year Composition for ESL (3) AND + ENG102 First-Year Composition (3) OR + ENG108 First-Year Composition for ESL (3) 6

Oral Communication	Credits: 3
COM100 Introduction to Human Communication (3) OR COM110 Interpersonal Communication (3) OR COM230 Small Group Communication (3) 3

Critical Reading	Credits: 0-3
+ CRE101 College Critical Reading and Critical Thinking (3) OR Equivalent as indicated by assessment (0) 0-3

Mathematics	Credits: 3-6
+ MAT120 Intermediate Algebra (5) OR + MAT121 Intermediate Algebra (4) OR + MAT122 Intermediate Algebra (3) OR OR Equivalent course OR Satisfactory completion of a higher level mathematics course. 3-6

General Education Distribution	Credits: 10

Humanities, Arts and Design	Credits: 3
Any approved general education course from the Humanities, Arts and Design area. 3

Social-Behavioral Sciences	Credits: 3
Any approved general education course from the Social-Behavioral Sciences area. 3

Natural Sciences	Credits: 4
BIO160 Introduction to Human Anatomy and Physiology (4) OR + BIO201 Human Anatomy and Physiology I (4) 4

Learning Outcomes
1. Communicate information effectively in verbal, nonverbal, and written forms between patients and members of multidisciplinary healthcare teams. (HCC145, HSM222, HSM226, MGT276, COM100, COM110, COM230, CRE101, ENG101, ENG102, GBS233, [HU], [SB]) 2. Develop the processes in which healthcare services are provided, coordinated, reimbursed, and managed. (CSM/TQM101, HSM222, HSM226, MGT276) 3. Implement the ethical and professional standards expected of a health services manager. (GBS233, HCC130, HCC130AA, HCC130AB, HCC130AC, HCC130AD, HCC130AE, HCC130AF, HRC101, HSM122, HSM125, HSM222, HSM226, MGT276) 4. Apply state, federal and organizational healthcare policies and procedures in the workplace. (CRE101, HSM122, HSM222, HSM226) 5. Develop healthcare financial management tools and processes. (ACC111, BPC+++++, CIS+++++, [MA]) 6. Facilitate organizational and human resource management in the healthcare field. (HSM122, HSM222, MGT276) 7. Demonstrate knowledge of strategic planning and decision making in healthcare environments. (GBS233, HSM122, HSM222, HSM226, [SG]) 8. Identify the characteristics of a variety of health care delivery systems and segmented populations served. (HCC130, HCC130AA, HCC130AB, HCC130AC, HCC130AD, HCC130AE, HCC130AF, HRC101, HSM226, [SB]) 9. Implement a developed compliance program. (HCC130, HCC130AA, HCC130AB, HCC130AC, HCC130AD, HCC130AE, HCC130AF, HRC228, HRC234) 10. Safeguard patient privacy, patient rights, and emergency access to care. (HRC232) 11. Formulate appropriate healthcare billing and coding practices. (ACC111, HCC130, HCC130AA, HCC130AB, HCC130AC, HCC130AD, HCC130AE, HCC130AF, HRC228, HRC234) 12. Devise appropriate contracting of related services, referrals, and payments for services provided by medical professionals. (HRC228, HRC230)
+ indicates course has prerequisites and/or corequisites. ++ indicates that any suffixed course may be selected. MCCCD Governing Board Approval Date: February 25, 2020

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.