MCCCD Program Description

Project Management in Quality Organizations

Course: TQM240

First Term: 2007 Fall

Lecture 3 Credit(s) 3 Period(s) 3 Load
Subject Type: Occupational
Load Formula: S

Description: Presents methods for quality organizations in how to plan and schedule a project in use of Critical Path Method (CPM) and Program Evaluation and Review Technique (PERT) techniques and software to monitor and control projects

MCCCD Official Course Competencies
1. Describe the elements and process of project management in an organizational setting. (I) 2. Describe tools for project planning and demonstrate their use. (II) 3. Identify and demonstrate project scheduling techniques and discuss their comparative strengths and weaknesses. (III) 4. Apply project evaluation and costing techniques to a case example. (IV) 5. Apply the principles of network planning, scheduling and project control to case situations. (II, III, IV, VII) 6. Identify effective methods of project team selection. (I, V) 7. Write project reviews and other project related reports. (V) 8. Use project management software. (VI) 9. Use various problem-solving tools to effectively analyze the root cause of a problem. (VII) 10. Describe how to implement problem prevention and/or solution strategies according to a time line. (VII) 11. Identify and analyze the capabilities of several methods to monitor and collect data. (VIII, IX) 12. Identify and use several methods of process data collection. (VIII, IX) 13. Describe the impact of effective project management in an organizational setting. (IX)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.

MCCCD Official Course Outline
I. Introduction to Project Management A. Development of Objectives B. Recognition of Problem Areas C. Cost Analysis D. Labor Allocation/Leveling E. Participative Involvement II. CPM/Project Planning A. Arrow Diagrams B. Network Diagrams III. CPM/Project Scheduling A. Time Estimates B. Float C. Bar Chart Schedules IV. Projects Costs A. Cost Scheduling B. Cost Control V. Resource Leveling A. Personnel B. Materials C. Time VI. Computer Assisted Project Management VII. Problem-Solving Tools for Quality Improvement A. Affinity diagrams B. PERT charts C. Cause-and-effect diagrams D. Tree diagrams E. Nominal group technique F. Deployment flow charts G. Prioritization techniques VIII. Quality Statistics A. Sampling techniques and raw data B. Descriptive statistics and frequency distribution 1. Histograms 2. Polygons 3. Pareto diagrams C. Measures of central tendency 1. Mean 2. Median 3. Mode D. Normal distribution IX. Statistical Process Control A. Types of data B. Causes of variation C. Control chart fundamentals D. Continuous improvement analysis

MCCCD Governing Board Approval Date: 5/22/2007

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.