Course: TQM230 First Term: 1993 Spring
Final Term: Current
Final Term: 2017 Fall
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Lecture 2 Credit(s) 2 Period(s) 2 Load
Credit(s) Period(s)
Load
Subject Type: OccupationalLoad Formula: S |
MCCCD Official Course Competencies | |||
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1. Describe the benefits of a participative work environment. (I)
2. Describe the stages of team development and methods for keeping the team productive at each stage. (II) 3. Identify several team-member types and demonstrate how to relate and work with each type. (II) 4. Identify barriers that hinder effective group effort and demonstrate methods to overcome the barriers. (II) 5. Identify the types of teams and how teams are selected. (III) 6. Describe the need for attention and courtesy during team discussions. (III) 7. Demonstrate appropriate communication skills for planning, leading and facilitating in teams. (III) 8. Describe decision-making methods. (IV) 9. Identify several problem-solving techniques, and describe the benefits of each. (IV) 10. Demonstrate problem-solving strategies in a team setting. (IV) | |||
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements. | |||
MCCCD Official Course Outline | |||
I. Principles of Team Management
A. Customer Focus B. Managing Process C. Evaluating Self-Management II. Stages of Team Development A. Characteristics of Team Behavior B. Individual Team Member Types/Styles C. Leadership Roles During Team Maturation III. Teams A. Types of Teams 1. Functional 2. Cross-Functional B. Team Selection C. Role in Planning for Team Meetings D. Role in Leading Team Meetings E. Role in Facilitating Participation IV. Problem Solving A. Decision-making Methods B. Problem Identification and Analysis C. Problem Solving Models D. Negotiation | |||
MCCCD Governing Board Approval Date:
11/24/1992 |