MCCCD Program Description

Small Business Operations

Course: SBS200

First Term: 1996 Fall

Lecture 2 Credit(s) 2 Period(s) 2 Load
Subject Type: Occupational
Load Formula: S

Description: In-depth analysis of and individual plan development for the day-to-day problems encountered in the operation of a small business. Includes the development of an individual business operations plan including finance, purchasing, production scheduling, maintenance, shipping/receiving, personnel management and insurance/risk management requirements. Investigation of daily problems related to inventory control and business expansion.

MCCCD Official Course Competencies
1. Identify and predict operational problems common to small business. (I) 2. Apply problem solving processes to problems in small business daily operations. (II) 3. Evaluate unique operational problems affecting different types of small businesses. (III) 4. Create solutions for operational problems. (III)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.

MCCCD Official Course Outline
I. Operational issues A. Employee manual B. Product planning C. Credit and collections overview 1. Policies 2. Methods D. Government regulations E. When to obtain pension plans F. Using consultants/resources effectively G. Organization structures H. Legal requirements of employment 1. Employee 2. Employer I. Business analysis 1. Physical space 2. Work flow J. Standards/methods of measurement of productivity K. Employee resources L. Interpersonal skills 1. Hiring/firing 2. Training M. Competition N. Insurance coverage/risk management II. Problem solving/decision making A. Identifying a problem area B. Gathering facts C. Identifying solutions D. Selecting a solution E. Implementing the solution F. Follow-up III. Operational plans A. Types 1. Small retailer 2. Small manufacturer 3. Small service Company 4. Small construction Company 5. Other types of small businesses B. Operational areas of concern C. Planning processes 1. Short term 2. Long term

MCCCD Governing Board Approval Date: 10/24/1995

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.