MCCCD Program Description

Human Relations in Business

Course: MGT251

First Term: 1994 Fall

Lecture 3.0 Credit(s) 3.0 Period(s) 3.0 Load
Subject Type: Occupational
Load Formula: S

Description: Analysis of motivation, leadership, communications, and other human factors. Cultural differences that may create conflict and affect morale individually and within organizations.

MCCCD Official Course Competencies
1. Apply interpersonal communication skills to the business workplace. (I) 2. Describe communication skills in large and small organizations. (I) 3. Define perception and the various ways individuals view situations. (I) 4. Describe motivation techniques as they relate to oneself and co-workers. (II) 5. Explain how organizations deal with change, morale, and the quality of work life. (II) 6. Evaluate human relations problems as they arise in work situations. (III) 7. Describe the constraints on organizational behavior. (III) 8. Describe human relations challenges faced by the individual and the business organization. (IV)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.

MCCCD Official Course Outline
I. Humans are people A. Introduction to human relations B. Human perception C. Communication skills D. Dynamics of small groups II. Leaders need people A. Human needs and motivation B. Concepts of organizations C. Techniques of leadership D. Challenges facing leaders E. Morale and quality of work life F. Dynamics of change III. Constraints on organizational behavior A. Unions B. Nature of prejudice and discrimination C. Organizational problems of older workers and handicapped D. Problems of alcohol and drug abuse IV. Human relations challenges A. Challenges facing the individual in organizations B. Developing a personal system of values C. Organizational responsibilities toward society D. Future of human relations

MCCCD Governing Board Approval Date: 5/24/1994

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.