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Center for Curriculum and Transfer Articulation
Project Quality Management
Course: MGT244AB

First Term: 2007 Fall
Lecture   1 Credit(s)   1 Period(s)   1 Load  
Subject Type: Occupational
Load Formula: S

Description: Concepts of quality management including quality planning, quality assurance and quality control. Concepts of quality systems and their applicability to project management

MCCCD Official Course Competencies
1. Describe the basics tenets of quality theory developed by Deming, Juran and Crosby. (I)
2. Describe the main elements of quality management. (I)
3. List the components of a Quality Management Plan. (II)
4. Describe the uses of acceptance sampling. (III)
5. Contrast assignable versus random variations. (III)
6. Apply Pareto`s rule and Pareto diagrams. (IV)
7. Develop a control chart for a given problem. (IV)
8. Evaluate the uses of Statistical Process Control in a project environment including 6-sigma concepts. (IV)
MCCCD Official Course Outline
I. Introduction to Quality
   A. Elements of Quality
   B. Quality planning
   C. Quality assurance
   D. Quality control
II. Quality Planning
   A. Benchmarking
   B. Flowcharting
   C. Design of experiments
   D. Cost of quality
   E. Quality management plan
III. Quality Assurance
   A. The quality system
   B. Quality assurance tools
   C. Audits
   D. Quality improvement
IV. Quality Control
   A. Inspection
   B. Control charts
   C. Pareto diagrams
   D. Statistical sampling and Statistical Process Control (SPC)
   E. Trend Analysis
MCCCD Governing Board Approval Date:  6/26/2007

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.