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Center for Curriculum and Transfer Articulation
Customer Service Applied
Course: HCE101BB

First Term: 2009 Spring
 Lecture   0.5 Credit(s)   0.5 Period(s)   0.5 Load  
Subject Type: Occupational
Load Formula: S


Description: Applying a systems focus for enhanced customer service both internally and externally



MCCCD Official Course Competencies
1. Develop a personal vision congruent with a customer orientation vision. (I)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.
 
MCCCD Official Course Outline
I. The Customer Oriented Company/Organization    A. Case studies and application
 
MCCCD Governing Board Approval Date:  6/24/2008

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.