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Center for Curriculum and Transfer Articulation
Fire Officer Leadership II
Course: FSC230

First Term: 2010 Spring
 Lecture   3 Credit(s)   3 Period(s)   3 Load  
Subject Type: Occupational
Load Formula: S


Description: Management techniques which develop leadership and leadership effectiveness. Written and verbal communication skills, fire service excellence goals, counseling and problem solving methods. Role-playing and case studies emphasized throughout



MCCCD Official Course Competencies
1. Define assertive, passive, and aggressive behaviors. (I)
2. Analyze causes of passive and aggressive behaviors. (I)
3. Set goals for positive change after analyzing current behavior patterns. (I)
4. Implement the assertive approach in management situations. (I)
5. Define the relationship between the leadership match and leadership effectiveness. (II)
6. Describe skills used by leaders to satisfy their own needs. (II)
7. Identify optimal leadership situations and environments. (II)
8. Apply problem solving methods to ease conflicts between subordinates and managers. (II)
9. Implement the no-lose method of conflict resolution. (II)
10. Evaluate personal strengths and weaknesses relating to written communication. (III)
11. Demonstrate correct written format for outlines, correspondence, reports, and proposals related to the fire service. (III)
12. Deliver a speech which contains the elements of: introduction, body, and conclusion. (III)
13. List requirements and characteristics necessary to attain excellence in the fire service. (IV)
14. Identify characteristics of effective non-directive personal counseling practices. (V)
15. List the steps used in problem solving and relate to appropriate case studies. (VI)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.
 
MCCCD Official Course Outline
I. Assertiveness Training
   A. Introduction
      1. Definition
      2. Goals
   B. Assertive Approach
   C. Supervisory Styles
      1. Assertive
      2. Aggressive
      3. Passive
   D. Self-Analysis
      1. Self-Esteem
      2. Self-Concept
      3. Self-Image
      4. Inner Self
   E. Implementation
      1. Risk Taking
      2. Feedback
         a. Constructive vs. Critical
         b. Positive
         c. No
         d. Role Playing
   F. Case Studies
II. Leadership Effectiveness Training
   A. Leader Match Overview
      1. Strategies
         a. Problem Solving
         b. Motivation
      2. Skills
         a. Personal Counseling
         b. Supervisory
         c. Needs Satisfaction
      3. Leader Match Interview
   B. Leadership Traits
   C. Group Support
   D. Leadership Situations
      1. Personal
      2. Leader-Member Relations
      3. Task Structure
      4. Position Power
      5. Situational Control
   E. Leadership Environments
   F. Problem Solving
      1. Subordinates
      2. Managers
   G. Management Team Development
      1. Team Members
      2. Meetings
      3. Evaluation
      4. Decision Making
      5. Responsibilities
   H. Conflicts
      1. Prevention
      2. Solution
      3. No-Lose Method
      4. Organizational Applications
   I. Periodic Planning
   J. Role Playing
III. Communications Skills
   A. Written
      1. Self-Evaluation
         a. Strengths
         b. Weaknesses
      2. Fire-Service Writing
      3. Outlining
      4. Correspondence with Public
      5. Incident Reports
      6. Proposal Writing
      7. Editing
   B. Speech Making
      1. Objectives
         a. Motivation
         b. Familiarity
         c. Organization
         d. Multi-Sensory Approach
         e. Reinforcement
      2. Elements
         a. Introduction
         b. Body
         c. Conclusion
      3. Stage Fright
      4. Styles
         a. Informative
         b. Persuasive
         c. Entertainment
      5. Delivery
IV. Fire Service Excellence
   A. Requirements for Excellence
      1. Fire Prevention
      2. Emergency Medical Service
      3. Firefighter Injury Decrease
      4. Supervision
   B. Characteristics to Attain Excellence
      1. Action
      2. Personnel
      3. Autonomy
      4. Training
      5. Listening to Public Values
      6. Leadership
V. Non-Directive Personal Counseling
   A. Functions
      1. Reduce Tension
      2. Problem in Reality
      3. Options
   B. Environment
   C. Listening Skills
   D. Effective Counseling
      1. Decision Making
      2. Alternatives
      3. Follow-Up
   E. Ineffective Counseling
      1. Offering Solutions
      2. Solving Problem
      3. Taking Responsibility
      4. Giving Advice
   F. Case Studies
   G. Role Playing
VI. Problem Solving
   A. Problem Identification
   B. Fact Finding
   C. Goal Specification
      1. Evaluation
      2. Potential Solutions
   D. Solution Evaluation
   E. Action Plan
      1. Implementation Planning
      2. Evaluation
      3. Actual Implementation
   F. Project Evaluation
   G. Case Studies
 
MCCCD Governing Board Approval Date: 5/13/1986

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.