MCCCD Program Description

Customer Service Internship

Course: CSR280AB

First Term: 1996 Fall

Lec + Lab 2 Credit(s) 2 Period(s) 2 Load
Subject Type: Occupational
Load Formula: S

Description: Customer service experience in business or industry. Eighty hours of designated work per credit.

MCCCD Official Course Competencies
1. Apply classroom instruction in customer service to work experiences during 80 hours per credit during the semester. 2. Complete individualized service related learning objectives. 3. Communicate effectively with business or industry personnel and with faculty coordinator. 4. Apply human relations skills in the business and industry setting.
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.

MCCCD Official Course Outline
I. Not applicable. Content varies with individualized student objective and work settings.

MCCCD Governing Board Approval Date: 6/25/1996

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.