MCCCD Program Description

Property Claim Interior Damage Identification

Course: CSR239

First Term: 2004 Fall

Lec + Lab 3 Credit(s) 4 Period(s) 3.7 Load
Subject Type: Occupational
Load Formula: S

Description: Interior damage insurance coverage concerns. Emphasis on the identification of interior damage and the determination of required repair operations. Covers door and window, floor and carpeting, and wall and ceiling repair determination. Includes electrical and plumbing system component identification and call escalation stipulations

MCCCD Official Course Competencies
1. Recognize the different types of doors and windows. (I) 2. Use insurance industry terms to describe door and window types. (II) 3. Describe the types of damage that can occur to doors and windows. (II, III) 4. Identify general door and window constructions. (III) 5. Cite basic electrical system components. (IV) 6. Explain basic wall construction. (V) 7. Describe wall and ceiling repair operations. (VI) 8. Identify basic plumbing system components. (VII) 9. Recognize the different types of carpets and floors. (VIII) 10. Describe the types of damage that can occur to floors and carpets. (IX) 11. Express floor covering repair procedures. (X)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.

MCCCD Official Course Outline
I. Window/Door Typology A. Different Door Types B. Different Door Styles C. Window Types II. Claim Description Considerations A. Terminology B. Damage Descriptions C. Repair Operations D. Standardization Concerns E. Documentation III. Basic Window/Door Construction A. General Structures B. Framing C. Damage Descriptions IV. Electrical System Component Identification A. Telephone Poles B. Meter Boxes C. Service Panels D. Breaker Boxes E. Receptacles F. Lights V. Basic Wall Construction A. Structure B. Terminology VI. Wall Repair Operations A. Damage Typology 1. Identification 2. Call Transfer Criteria B. Damage Extent Determination C. Repair Concerns VII. Plumbing System Fundamentals A. Component Identification B. System Recognition C. Call Transfer Operations VIII. Floor/Carpet Typology A. Different Floor Types B. Different Floor Styles C. Carpet Types IX. Damage Typology A. Carpet Damage B. Floor Damage X. Floor Covering Repair Concerns A. General Repair Operations B. Repair Size Considerations C. Material Specific Considerations

MCCCD Governing Board Approval Date: 4/27/2004

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.