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Center for Curriculum and Transfer Articulation
Computer Sales Hardware Determination
Course: CSR194

First Term: 2002 Spring
 Lecture   3 Credit(s)   3 Period(s)   3 Load  
Subject Type: Occupational
Load Formula: S


Description: Overview of hardware function and specifications for computer sales industry. Includes motherboards, memory and modems as well as drives, monitors and printers. Also covers determining customer needs in all hardware areas



MCCCD Official Course Competencies
1. Explain the function of a motherboard. (I)
2. Determine customer need with regards to motherboard. (I)
3. Define terms related to memory. (II)
4. Compare and contrast various types of modems. (III)
5. Explain the importance of Electronic Data Interface (EDI). (IV)
6. Identify shipping restrictions. (IV)
7. Explain the function of tape drives. (V)
8. Explain the function of a removable media drive. (VI)
9. Define terms related to hard drives. (VII)
10. Compare and contrast various types of digital cameras. (VIII)
11. Explain terminology associated with scanners. (IX)
12. Define terms associated with monitors, speakers and sound cards. (X)
13. Compare and contrast various types of printers. (XI)
14. Describe the desktop. (XII)
15. Define terminology related to notebooks. (XIII)
16. Describe various networking options. (XIV)
17. Determine customer needs. (I-XIV)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.
 
MCCCD Official Course Outline
I. Motherboards
   A. Definition
   B. Use
   C. Function
   D. Terminology
      1. Chipsets
      2. Sockets
      3. Slots
      4. Form Factors
      5. Pentium
      6. Extensions
   E. Top Sellers
   F. Customer Inquiry
   G. Vendors
II. Memory
   A. Definition
   B. Terminology
      1. Random Access Memory (RAM)
      2. Single In-Line Memory Module (SIMM)
      3. Dual In-Line Memory Module (DIMM)
      4. Extended Data Out (EDO)
      5. Synchronous DRAM (SDRAM)
      6. Error Correcting Chip (ECC)
      7. Parity
   C. Partners
   D. Products
   E. Customer Inquiry
III. Modems
   A. Definition
   B. Use
   C. Types
      1. Internal
      2. External
      3. Digital
      4. Cable
   D. Terms
      1. Analog
      2. Kilobit
      3. Bandwidth
      4. Data Compression
      5. Flash Memory
   E. Partners
   F. Products
   G. Customer Inquiry
IV. Electronic Data Interface
   A. Definition
   B. Use
   C. Benefits
   D. Back Orders
      1. Procedures
      2. Rules
   E. Direct Ship
      1. Procedures
      2. Rules
   F. Restrictions
      1. State
      2. Product
V. Tape Drives
   A. Definition
   B. Use
   C. Types
      1. Internal
      2. External
   D. Function
   E. Terminology
      1. Backup
      2. Online Retention Period
      3. Quarter Inch Cartridge (QIC)
      4. Digital Audio Tape (DAT)
      5. Digital Linear Tape (DLT)
      6. Filemark Index
      7. Multiple Channels
   F. Partners
   G. Product
   H. Customer Inquiry
VI. Removable Media Drives
   A. Definition
   B. Function
   C. Terminology
      1. Magnetics
      2. Magneto Optical
      3. Interface
      4. Portable
      5. Floppy
      7. Zip Drive
      8. Jaz Drive
   D. Partners
   E. Product
   F. Customer Inquiry
VII. Hard Drives
   A. Definition
   B. Function
   C. Terminology
      1. Rpm
      2. Access Time
      3. Seek Time
      4. Controller
      5. Integrated Drive Electronics (IDE)
      6. Enhanced IDE
      7. Ultra DMA
      8. Low Voltage Differential (LVD)
      9. Single Connector Attachment (SCA)
   D. Partners
   E. Product
   F. Customer Inquiry
VIII. Digital Cameras
   A. Definition
   B. Function
   C. Types
      1. VGA
      2. XGA
      3. Megapixel
   D. Terminology
      1. Resolution
      2. Megapixel
      3. Storage
      4. Lens Quality
   E. Product
   F. Vendors
   G. Customer Inquiry
IX. Scanners
   A. Definition
   B. Function
   C. Terminology
      1. Interface
      2. Snapshot
      3. Flatbed
      4. Bitmap
      5. Optical Resolution
      6. Software Interpolation
      7. Optical Character Resolution (OCR)
      8. Transparent Media Adapter
   D. Product
   E. Vendors
   F. Customer Inquiry
X. Monitors
   A. Definition
   B. Types
   C. Speakers
      1. Watts
      2. Types
   D. Sound Card
      1. Use
      2. Types
   E. Video Card
      1. Use
      2. Graphics
      3. Integrated Video
   F. Terminology
      1. Dot Pitch
      2. Resolution
      3. Viewable Area
      4. Refresh Rate
      5. Liquid Crystal Display
      6. Accelerated Graphics Port
   G. Product
   H. Partners
   I. Customer Inquiry
XI. Printers
   A. Definition
   B. Types
      1. Dot Matrix
      2. Ink Jet
      3. Bubble Jet
      4. Laser
      5. Multi-Function Units
   C. Partners
   D. Customer Inquiry
XII. Desktops
   A. Definition
   B. Function
   C. Terminology
      1. Megabytes
      2. Gigabytes
      3. Multimedia
      4. Server
      5. Workstation
   D. Partners
   E. Products
   F. Customer Inquiry
XIII. Notebooks
   A. Definition
   B. Function
   C. Terminology
      1. Active Matrix
      2. Dual Scan
      3. Accupoint
      4. Port Replicator
      5. Docking Station
   D. Product
   E. Partners
   F. Customer Inquiry
XIV. Networking
   A. Definition
   B. Use
   C. Terminology
      1. Local Area Network (LAN)
      2. Wide Area Network (WAN)
      3. Ethernet
      4. Fiber Optics
      5. Hub
      6. Switch
   D. Product
   E. Partners
   F. Customer Inquiry
 
MCCCD Governing Board Approval Date:  11/27/2001

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.