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Center for Curriculum and Transfer Articulation
Communication Skills in Counseling I
Course: BHS151

First Term: 2001 Summer I
 Lecture   3 Credit(s)   3 Period(s)   3 Load  
Subject Type: Occupational
Load Formula: S


Description: Development of communication skills important in establishing and maintaining effective helping relationships. Emphasis on rapport building, effective listening skills, appropriate feedback and the helping process



MCCCD Official Course Competencies
1. Describe the counseling process and the stages of progression a paraprofessional counselor. (I)
2. Explain the difference between paraprofessional counseling, interviewing, and psychotherapy. (II)
3. Demonstrate necessary skills for establishing and maintaining a helping relationship. (III)
4. Demonstrate the ability to establish rapport. (III, IV)
5. Use necessary skills for effective listening. (IV)
6. Identify non-verbal communications and their implications. (IV)
7. Demonstrate the following skills: confronting, self-disclosure and dealing with resistant clients. (IV)
8. Identify the various counseling settings. (V)
9. Demonstrate the ability to provide appropriate feedback. (VI)
10. Demonstrate the ability to receive and act upon feedback from peers. (VI)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.
 
MCCCD Official Course Outline
I. Helping Process
   A. Relationship
   B. Stages
   C. Dilemmas
D. Outcomes
II. Types of Helping
   A. Interviewing
   B. Paraprofessional
   C. Psychotherapy
   D. Role of Supervision
III. Helping Relationship
   A. Definition
   B. Immediacy
   C. Steps to Establish Trust
   D. Building Rapport
   E. Confidentiality
   F. Environment
   G. Transference
IV. Macro Communication Systems
   A. Rapport Building
   B. Effective Listening
      1. Listening
      2. Leading
      3. Reflecting
   C. Questioning
   D. Confrontation
   E. Non-Verbal Communication
   F. Self-Disclosure
   G. Conflict Resolution
   H. Problem Solving
V. Counseling Settings
   A. Schools
   B. Hospital
   C. State Hospital
   D. Private Agencies
   E. Other
VI. Interpersonal Skills
   A. Empathic Responding
   B. Expressive Speaking
   C. Facilitation
   D. Giving Feedback
   E. Receiving Feedback
      1. Client
      2. Peer
 
MCCCD Governing Board Approval Date: 4/24/2001

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.