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Center for Curriculum and Transfer Articulation
Communication Skills in Counseling II
Course: BHS152

First Term: 1994 Fall
 Lecture   3 Credit(s)   3 Period(s)   3 Load  
Subject Type: Occupational
Load Formula: S


Description: Application of communication skills important in establishing and maintaining effective helping relationships. Emphasis on rapport building, effective listening skills, appropriate feedback and the helping process.



MCCCD Official Course Competencies
1. Employ communication skills that facilitate the helping process. (I)
2. Demonstrate the ability to phrase questions which probe for missing experiences, behaviors, and feelings in a given client situation. (I)
3. Demonstrate the initial phase of the counseling process, including building rapport, identifying presenting problem, planning and crisis intervention. (II)
4. Demonstrate the middle phase of the counseling process, including developing, implementing and evaluating goals. (II)
5. Demonstrate the termination phase of the counseling process, including providing evaluations, referrals and follow-up, as needed. (II)
6. Apply appropriate helping techniques to achieve identified goals. (I, II)
7. Evaluate and respond appropriately to a crisis situation. (II)
8. Determine if and when to refer the client and describe basic termination issues related to the situation. (II, III)
9. Evaluate special issues in the counseling process and apply appropriate behavior for handling them. (III)
10. Demonstrate ability to give appropriate feedback. (IV)
11. Demonstrate ability to receive and act on feedback from supervisors and peers. (IV)
12. Describe legal and ethical issues that impact the paraprofessional counselor. (V)
13. List cultural considerations which affect the counseling process. (VI)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.
 
MCCCD Official Course Outline
I. Communication Skills
   A. Rapport Building
   B. Effective Listening
   C. Questions
   D. Confrontation
   E. Nonverbal Communications
   F. Self-disclosure
II. Counseling Process
   A. Initial Phase
      1. Rapport Building
      2. Identifying Presenting Problem
      3. Planning
      4. Crisis Intervention
   B. Middle Phase
      1. Development of Goals
      2. Implementation of Goals
      3. Evaluation of Goals
   C. Termination Phase
      1. Evaluation
      2. Referrals
      3. Follow-up
III. Special Issues
   A. Reluctance and Resistance
   B. Client and Counselor Agendas
   C. Influential Clients
IV. Feedback
   A. Giving
      1. Client
      2. Peer
      3. Supervisor
   B. Receiving
      1. Client
      2. Peer
      3. Supervisor
V. Legal/Ethical Issues
   A. Counselor Bias and Issues
   B. Gifts and Gratuities
   C. Giving Solicited Professional Advice to Individual Who Are Not Clients
VI. Cultural Considerations
 
MCCCD Governing Board Approval Date: 5/24/1994

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.