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Center for Curriculum and Transfer Articulation
Overview of Flight Schedules/Itineraries
Course: AIR165

First Term: 2001 Summer I
 Lecture   3 Credit(s)   3 Period(s)   3 Load  
Subject Type: Occupational
Load Formula: S


Description: Basic reservation information including flight schedules, itineraries, and fares. Handling travel agent calls also covered



MCCCD Official Course Competencies
1. Explain a timetable on a flight schedule. (I)
2. Read various flight schedules. (I)
3. Define terms related to itineraries. (II)
4. Create itineraries. (II)
5. Price and change itineraries. (II)
6. Describe types of fares. (III)
7. Differentiate between various types of fares. (III)
8. Summarize procedures for discount fares. (IV)
9. Demonstrate ability to handle a telephone call from a travel agent. (V)
10. Summarize the privacy act regarding passenger information. (VI)
11. Explain procedures for releasing passenger information. (VI)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.
 
MCCCD Official Course Outline
I. Flight Schedules
   A. Overview
   B. Timetable
   C. Reading
II. Itineraries
   A. Terms
   B. Types
   C. Creation
   D. Changes
   E. Pricing
   F. Cancelled
   G. Reinstating
III. Fare Types
   A. One-Way
   B. Round Trip Excursion Penalty
   C. Military
   D. Government
   E. Senior Fare
   F. Bereavement
   G. Infant
   H. Internet/Web Specials
IV. Discount Fares
   A. Senior Fare
   B. Coupons
   C. Ticket Designator
V. Travel Agency Phone Calls
   A. Overview
   B. Types
      1. Inside Travel Agents
      2. Outside Travel Agents
   C. Reasons Travel Agents Call
   D. Procedures
   E. Travel Agency Passenger Name Record (PNR)
      1. Access
      2. Differences
      3. Process to Convert
   F. Issue Ticket
   G. Making Changes to Travel Agency Issued Tickets
VI. Passenger Information
   A. Privacy Act
   B. When to Release Information
   C. Employee Information
 
MCCCD Governing Board Approval Date:  5/22/2001

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.