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| Course: AIR130 First Term: 1995 Spring
Final Term: Current
Final Term: 2018 Summer
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Lec + Lab 3 Credit(s) 5 Period(s) 4.4 Load
Credit(s) Period(s)
Load
Subject Type: OccupationalLoad Formula: S |
| MCCCD Official Course Competencies | |||
|---|---|---|---|
| 1. Describe the Hub and Spoke system of airline industry operation. (I)
2. Identify cities/states served by the airline, and the associated city codes. (I) 3. Compare and contrast between the different types of aircraft and identify their associated aircraft codes. (I) 4. Describe airline features. (I) 5. Describe the purpose and importance of a Vacation Package Planning Division within the airline industry. (II) 6. List and describe the components of a typical vacation package. (II) 7. Design a typical vacation package. (II) 8. Differentiate between custom vacation packages, specialty vacation packages, and value added vacation packages. (II) 9. Describe vacation travel product policies. (III) 10. Provide vacation travel information about specified cities as vacation destinations. (IV) 11. Explain general benefits, policies, travel identification, and eligibility requirements of the Pass Bureau Department. (IV) 12. Use product knowledge to book various types of vacation travel packages. (I-IV) | |||
| MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements. | |||
| MCCCD Official Course Outline | |||
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I. Product Knowledge Overview
A. Importance of Product Knowledge B. Corporate Basics C. The Hub and Spoke System D. Route System E. Cities/States F. City Codes G. Aircraft and Aircraft Codes H. Airline Features II. Vacation Travel Packages A. Vacation Package Planning Division 1. Purpose 2. Importance to Customers B. Cities/States Served C. Typical Vacation Package 1. Air Trip 2. Hotel Accommodations 3. Ground Transfers 4. Rental Car 5. Cancellation Waivers 6. Welcome Pack 7. Taxes D. Custom Vacation Packages E. Fly/Drive Package F. Air Only Package G. Super Sale Package H. Last Minute Booking Package I. Advance Reservation Requirements J. Minimum Stay Requirements K. Value Added Packages 1. Honeymoon 2. Specials 3. New Years 4. Ski 5. Hotel Added Amenities 6. Group III. Vacation Travel Product Policies A. Special Fees/Charges B. Cancellations C. Changes D. Late Booking Fees E. Standby Policy F. Stopovers G. Special Rates/Discounts H. Group Reservations I. Special Booking Procedures J. Document Mailing Procedure K. Hold Policy L. Open Jaw Travel M. Payment IV. Product Knowledge A. Population B. Demographic Information C. Outside Attractions D. Dress E. Points of Interest F. Hotel/Motel Properties G. Ground Transportation H. Pass Bureau 1. General Benefits 2. Policies 3. Travel Identification 4. Eligibility Requirements I. Specialty Areas | |||
MCCCD Governing Board Approval Date:
11/22/1994 | |||