MCCCD Program Description

Automated Ticketing and Check-In

Course: AIR113

First Term: 1997 Spring

Lecture 3 Credit(s) 3 Period(s) 3 Load
Subject Type: Occupational
Load Formula: S

Description: Introduction to automated ticketing and check-in options and procedures including entries, fares, opening a flight, assigning seats or changing seat assignments on the computer, processing standbys, and closing the flight

MCCCD Official Course Competencies
1. Demonstrate ability to produce and accept automated tickets. (I) 2. Write and perform basic ticket entries including fares. (I) 3. Describe all ticketing options. (I) 4. Describe basic automatic check-in features. (II) 5. Write and perform entries to open a flight. (II) 6. List the codes for special seating situations. (II) 7. Display seat maps for all aircraft types on the computer. (II) 8. Produce and change simple seat assignments using computer entries. (II) 9. Perform check-in entries for both revenue and non-revenue passengers. (II) 10. Produce seat assignments for complex situations. (III) 11. Using the computer and the `list` function, produce various displays. (III) 12. Demonstrate the procedure to process standby passengers. (III) 13. Write and perform entries to close the flight. (III)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.

MCCCD Official Course Outline
I. Automated Ticketing A. Basic Ticket Entries B. Ticketing Options 1. Forms of Payment 2. Name Selection 3. Passenger Type 4. Segment Selection 5. Connection Selection 6. No Fare 7. Fare/Tax Input 8. Foreign Currency C. Linear Fare Ladders 1. Read 2. Construct D. Miscellaneous 1. Conjunction Tickets 2. Re-issues 3. Automated Ticket Stock Inventory Sheet E. Stored Ticketing F. Ticketing Remarks II. Automated Check-In: Phase I A. Automated Check-In Features 1. Keyboard Lay-out 2. Control CRT 3. Delimiters 4. Error Responses B. Entries to Open Flight C. Seat Status Maps for all Aircraft Types D. Basic Seat Request Entry E. Correct System Responses 1. Seats Assigned 2. Multiple Items 3. Unable/Seat Status Map 4. Passenger Added to Standby List F. Assigning Seats for Multiple Name Field Passenger Name Records G. Canceling and Changing Seat Assignments H. Sub-Action Codes for Special Handling Seating 1. Unaccompanied Minors 2. Physically Challenged 3. Prisoner/Guard 4. Ticketed Baggage I. Non-Revenue Passenger Check-In 1. Space Available 2. Positive Space J. Go-Show Entries 1. Revenue Passengers 2. Non-Revenue Passengers III. Automated Check-In: Phase II A. Specialized Entries 1. Force Sell Entries 2. Hold Seats Entry 3. Change/Cancel Through Seating 4. Passenger Count Display 5. Boarding Summary Display B. Post-Departure Protection Entries 1. New-To-Old Entry 2. Protection Entry C. Frequent Flyer Entries 1. Basic Input Entry 2. Add Number Entry 3. Deletion Entry D. List Display 1. Entry 2. Option Codes 3. Printing the Display E. Advanced Seat Assignment F. Control Entries

MCCCD Governing Board Approval Date: 11/26/1996

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.