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Center for Curriculum and Transfer Articulation
AppleCare Exam Prep: Mac Computer Models Repair
Course: BPC262

First Term: 2024 Fall
 Lec + Lab   3.0 Credit(s)   4.0 Period(s)   4.0 Load  
Subject Type: Occupational
Load Formula: T - Lab Load


Description: Prepares students for AppleCare Hardware Certification exams for MacOS computer models and to perform warranty-level hardware repairs.



MCCCD Official Course Competencies
1. Identify the characteristics and operating system compatibility of different Mac operating system (MacOS) computer models. (I)
2. Install the MacOS on computers. (II)
3. Manage user accounts, migration data and set up permissions in MacOS. (II, III, VI)
4. Administer built-in security features and functions of the MacOS. (IV)
5. Differentiate file system issues in MacOS. (V)
6. Diagnose issues with a malfunctioning System Management Controller (SMC). (VII)
7. Backup MacOS to create, restore, manage and secure data. (VII)
8. Apply methods to maximize battery life, safe handling of batteries, and safety precautions for a MacOS device. (VII, XI)
9. Resolve network related issues. (VIII)
10. Deploy troubleshooting tools and related procedures. (IX)
11. Resolve startup issues. (X)
12. Service various MacOS computer models. (XI)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.
 
MCCCD Official Course Outline
I. Mac hardware
   A. Mac computer models
   B. MacOS compatibility
II. MacOS set up and updates
   A. Set up a hard drive
   B. Installation of the MacOS
      1. Mac App store
      2. Recovery method
   C. Data migration
   D. MacOS updates
III. MacOS user accounts
   A. Creation
   B. Management
IV. MacOS security
   A. Security settings
   B. Firewall
   C. Location services
      1. Enable
      2. Disable
   D. Data privacy concerns
   E. Extensible Firmware Interface (EFI)
      1. Set up
      2. Usage
      3. Recovery
V. MacOS file system
   A. Root level
   B. User level
   C. Mac Finder
   D. Issues
   E. Fixes
VI. MacOS permissions
   A. Fundamentals
   B. Issues
   C. Fixes
VII. MacOS usage
   A. Data backup
   B. Data restoration
   C. Power
   D. System Management Controller (SMC)
VIII. MacOS networks
   A. Preferences
      1. Wired
      2. Wireless
   B. Connectivity
   C. Connectivity issues
   D. Secure Files
   E. Printer sharing
   F. Other
IX. MacOS troubleshooting tools
   A. End user education
   B. Repair
   C. Other
X. Troubleshooting MacOS startup
   A. Hardware
   B. Firmware
   C. Software
   D. Safe boot
XI. Repair MacOS computer models
   A. Systematic troubleshooting
   B. Safety concerns
   C. Tools
   D. Logistics
 
MCCCD Governing Board Approval Date: November 28, 2023

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.