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Center for Curriculum and Transfer Articulation
Advanced Airline Reservations
Course: AIR163

First Term: 2023 Fall
 Lec + Lab   2.0 Credit(s)   3.0 Period(s)   3.0 Load  
Subject Type: Occupational
Load Formula: T - Lab Load


Description: Rules, restrictions, and procedures for handling special reservations situations and managing codeshare accounts and award plans. Also includes international travel procedures and partner carriers.



MCCCD Official Course Competencies
1. Review special request restrictions and procedures. (I)
2. Access Passenger Name Record (PNR). (I)
3. Process reservation cancellations and refunds. (I)
4. Complete special reservations procedures. (I-IV)
5. Review international travel procedures and restrictions. (II-III)
6. Explain documentation requirements for international travel. (II-III)
7. Compare and contrast various codeshare partners. (III)
8. Complete procedures for pricing and booking a code share flight. (III)
9. Demonstrate procedures for managing reward programs. (IV)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.
 
MCCCD Official Course Outline
I. Advanced procedures
   A. Special requests
      1. Types
      2. Procedures
   B. Reservations
      1. Cancellations
      2. Changes
      3. Refunds
II. International travel
   A. Types
   B. Restrictions
   C. Partner carriers
   D. Ticketing
III. Code share
   A. Partners
      1. Types
      2. Booking
      3. Pricing
   B. Commuters
      1. Types
      2. Routes
      3. Booking
      4. Pricing
   C. Hub Cities
IV. Reward programs
   A. Types
   B. Restrictions
   C. Booking procedures
 
MCCCD Governing Board Approval Date: April 25, 2023

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.