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Course: CIS267 First Term: 2023 Fall
Final Term: Current
Final Term: 9999
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Lec + Lab 4.0 Credit(s) 5.0 Period(s) 5.0 Load
Credit(s) Period(s)
Load
Subject Type: OccupationalLoad Formula: T- Lab Load |
MCCCD Official Course Competencies | |||
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1. Utilize Pega’s case management capabilities to design and configure business processes as Pega case types. (I)
2. Demonstrate how data required for case types is used within the Pega platform as well as external systems. (II) 3. Apply security policies to prevent unauthorized access to the system and case data. (III) 4. Explain how implementing Dev-Op practices and testing reduces time to market and increases operational effectiveness. (IV) 5. Design User Interfaces that are responsive, capture the data needed to process a case, and provide a cohesive user experience. (V) 6. Use Pega application development environment and tools to create digital solutions to achieve business outcomes. (VI) 7. Create simple and complex reports to satisfy business needs. (VII) 8. Create mobile app channels for multiple user roles. (VIII) | |||
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements. | |||
MCCCD Official Course Outline | |||
I. Case Management
A. Case LifeCyle B. Case Type 1. Stage 2. Process 3. Step C. Case Status D. Service level agreement E. Assignment routing F. Approvals 1. Single 2. Cascading a. Report structure b. Authority matrix G. Email correspondence H. Duplicate case I. Optional action J. Workflow automation K. Wait step L. Skip a stage or process M. Child case N. Automation shapes O. Automated decisions 1. Decision tables 2. Decision trees P. Studios 1. App 2. Dev II. Data and Integration A. Data model 1. Data types 2. Data objects 3. Data relationships B. Calculated values C. Data validation D. Default property values E. Data transforms F. Data pages G. System of record 1. Internal 2. External H. Data capture and presentation 1. Fields 2. Views I. Data in Memory 1. Clipboard tool 2. pyWorkPage J. Field values K. Configuration sets III. Security A. Security policies 1. Password 2. CAPTCHA 3. Lockout 4. Audit B. User and role management IV. Dev-Ops A. Unit tests B. Scenario tests C. Test case automation D. Testing best practices V. User Experience A. Dashboards B. Portals C. Views D. List data layouts 1. Table layout 2. Repeating dynamic layout E. Responsive User Interface F. Dynamic User Interface G. Action sets H. Localization I. Accessibility VI. Application Development A. Pega delivery approach B. Minimum lovable product C. Application development management 1. User stories 2. Feedback 3. Bugs D. Estimator tool E. Rules F. Rulesets G. Classes H. Inheritance 1. Pattern 2. Direct I. Error debugging VII. Reporting A. Predefined reports 1. Business metrics 2. Process metrics B. Report creation C. Insights VIII. Mobility A. Mobile app channels 1. Content 2. Configuration 3. Layout 4. Manage B. Mobile preview | |||
MCCCD Governing Board Approval Date: February 28, 2023 |