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Center for Curriculum and Transfer Articulation
Fire Product Procedures
Course: INS155

First Term: 2021 Fall
 Lec + Lab   2.0 Credit(s)   3.0 Period(s)   3.0 Load  
Subject Type: Occupational
Load Formula: T - Lab Load


Description: Customer service emphasis on fire product procedures. Covers types of coverage, endorsements, discounts, and eligibility in addition to fair access concerns. Also includes procedures for quoting watercraft and homeowner fire coverage and use of state-specific guidelines and procedures.



MCCCD Official Course Competencies
1. Compare and contrast types of fire coverages. (I)
2. Determine customer fire coverage needs. (I)
3. Review fire coverage endorsements. (I)
4. Explain fair access to insurance. (I)
5. Demonstrate customer service procedures for completing various fire policy transactions. (I-III)
6. Differentiate between types of watercraft and coverages. (II)
7. Quote boat owner coverage. (II)
8. Explain characteristics of an escrow account. (III)
9. Demonstrate procedures for determining home estimated replacement cost. (III)
10. Complete customer service procedures for managing payment information. (III)
11. Locate and use state-specific fire guidelines. (IV)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.
 
MCCCD Official Course Outline
I. Fire products
   A. Coverages
      1. Types
      2. Needs
      3. Endorsements
   B. Fair access
   C. Eligibility
      1. Types
      2. Criteria
      3. Reports
   D. Discounts
   E. Policies
      1. Types
      2. Procedures
   F. Quotes
      1. Application
      2. Process
II. Watercraft
   A. Types
   B. Coverages
      1. Types
      2. Exclusions
   C. Quotes
III. Homeowners
   A. Escrow accounts
      1. Definition
      2. Use
   B. Financial institutions
   C. Coverages
   D. Replacement costs
   E. Payments
      1. Options
      2. Procedures
IV. State specific
   A. Guidelines
   B. Requirements
   C. Procedures
 
MCCCD Governing Board Approval Date: April 27, 2021

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.