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Center for Curriculum and Transfer Articulation
Renters Valuable Personal Property Customer Service II
Course: CSR125

First Term: 2020 Spring
 Lec + Lab   2.0 Credit(s)   3.0 Period(s)   3.0 Load  
Subject Type: Occupational
Load Formula: T- Lab Load


Description: Additional renters valuable personal property insurance procedures. Includes characteristics of valuable personal property coverage and limits as well as guidelines and procedures for dealing with collections. Also covers policy modifications, declines, and cancellations.



MCCCD Official Course Competencies
1. Respond to member premium inquiries. (I)
2. Explain procedures for cancelling renter policies. (I)
3. Demonstrate procedures for cancelling renter policies. (I)
4. Complete renter policy procedures. (I)
5. Complete procedures for servicing Valuable Personal Property (VPP) policies. (I-II)
6. Complete VPP policy declines. (I-II)
7. Modify policy coverages. (II)
8. Describe details and benefits of VPP coverage. (II)
9. Define collection. (III)
10. Determine collection coverage. (III)
11. Complete procedures for issuing collection coverages. (III)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.
 
MCCCD Official Course Outline
I. Procedures
   A. Inquiries
      1. Types
      2. Procedures
   B. Modifications
      1. Coverage
      2. Limitations
      3. Policy details
   C. Cancellations
   D. Declines
      1. Guidelines
      2. Communication
II. Valuable Personal Property (VPP)
   A. Characteristics
      1. Stand alone
      2. Specific coverage categories
      3. Types of losses
   B. Benefits
   C. Procedures
      1. Issuance
      2. Servicing
      3. Declines
III. Collections
   A. Definition
   B. Procedures
      1. Questioning
      2. Issuance
      3. Servicing
      4. Declines
   C. Guidelines
      1. Parameters
      2. Limitations
      3. Insurable items
      4. Value
      5. Loss
      6. Underwriting
      7. Policy details
 
MCCCD Governing Board Approval Date: December 10, 2019

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.