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Center for Curriculum and Transfer Articulation
AppleCare: Apple Certified iOS Technician (ACiT)
Course: BPC260

First Term: 2020 Spring
Lec + Lab   3.0 Credit(s)   4.0 Period(s)   4.0 Load  
Subject Type: Occupational
Load Formula: T- Lab Load

Description: Prepares students for the AppleCare technician exam: Apple Certified iOS Technician (ACiT) and to perform warranty level hardware repairs and troubleshooting Apple iOS devices.

MCCCD Official Course Competencies
1. Differentiate mobile Apple devices based on visual appearance and Apple resources. (I)
2. Describe the steps in the iOS setup and activation process. (II)
3. Identify the components of basic worldwide cellular technology. (II)
4. Identify SIM card alerts during the activation process. (II)
5. Compare screens within iPhone that include and manage cellular usage, battery life and resource usage information. (III)
6. Summarize how to update iOS, sync, and backup an iOS device with iTunes and iCloud. (III)
7. Explain the built-in apps and features of iOS. (III)
8. Select iOS security features. (IV)
9. Recommend how to set up, configure, and troubleshoot an iOS Airport network. (V)
10. Evaluate issues as either hardware, software, environmental or an educational. (VI)
11. Demonstrate knowledge about servicing various iPhone models. (VII)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.
MCCCD Official Course Outline
I. Introduction to mobile hardware
II. iOS activation & setup
   A. Device setup and activation
   B. iOS setup and activation process
   C. Unlock an iOS device to use on a different wireless carrier
   D. SIM card alerts during the activation process
III. iOS usage
   A. Maximize battery usage
   B. Managing usage information
   C. Software updates
   D. iOS backup & synching
   E. Syncing an iOS device with iTunes
   F. iCloud and iTunes backups
   G. Mail
   H. Accessibility
IV. iOS security
   A. Face ID
   B. Touch ID and passcode
   C. Privacy settings
   D. Restrictions
V. Airport networks
   A. Base station setup
   B. Troubleshooting
VI. Systematic troubleshooting: iOS
   A. Overview
   B. Systematic troubleshooting.
   C. Visual and Mechanical Inspection (VMI) for iOS devices
VII. Repairing all iPhones
   A. Safety
   B. Specialized tools
   C. Pre-repair
   D. Teardown of various iPhone models
MCCCD Governing Board Approval Date: December 10, 2019

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.