powered by
Center for Curriculum and Transfer Articulation
Auto Insurance Policies
Course: CSR247

First Term: 2018 Fall
 Lec + Lab   3 Credit(s)   5 Period(s)   5 Load  
Subject Type: Occupational
Load Formula: T Lab Load


Description: Overview of insurance policies and servicing procedures. Includes lifecycle of a policy and the procedures for accessing system tools. Also covers policy features, deductibles, and endorsements as well as procedures for handling exclusions and proof of insurance



MCCCD Official Course Competencies
1. Explain insurance servicing. (I)
2. Describe various types of policies. (I)
3. Access system tools. (I)
4. Use system tools. (I)
5. Explain policy legal requirements. (II)
6. Explain coverage characteristics. (II)
7. Provide counseling regarding appropriate insurance limits. (II)
8. Describe benefits and features of various products and services. (II)
9. Define deductibles and their applications. (II)
10. Use the endorsement function. (II)
11. Identify and process claims transfer calls. (II)
12. Demonstrate procedures for handling permissive use and rental calls. (II)
13. Describe various types of proof of insurance documents. (III)
14. Differentiate between types of proof of insurance. (III)
15. Describe requirements for proof of insurance. (III)
16. Determine types of proof of insurance needed. (III)
17. Use system tools to issue copies of insurance documents. (III)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.
 
MCCCD Official Course Outline
I. Insurance Services
   A. Definition
   B. Policies
      1. Types
      2. Lifecycle
   C. Procedures
   D. System Tools
      1. Access
      2. Navigation
   E. Information Verification
      1. Insured
      2. Account
II. Auto Policies
   A. Definition
   B. Legal Requirements
   C. Coverage
      1. Types
      2. Real World Applications
      3. Characteristics
      4. Limits
   D. Services/Products
      1. Benefits
      2. Features
   E. Deductibles
      1. Definition
      2. Application
      3. Quotes
   F. Endorsements
      1. Use
      2. Quotes
   G. Transfers
      1. Types
      2. Procedures
   H. Permissive Use
      1. Definition
      2. Procedures
   I. Rentals
      1. Limitations
      2. Procedures
III. Proof of Insurance
   A. Documents
      1. Declarations Page
      2. Evidence of Liability Insurance
      3. Claims Experience Letter
      4. Confirmation of Liability Coverage
      5. Lessor Certificate of Coverage
      6. Lienholder¿s Statement of Policy Coverages
      7. SR-22 Certification
   B. Use
   C. Requirements
   D. Procedures
      1. Need Determination
      2. Verification
      3. Issue/Requests
   E. System Tools
 
MCCCD Governing Board Approval Date:  10/27/2009

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.