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Center for Curriculum and Transfer Articulation
Airline Reservations Systems
Course: AIR161

First Term: 2018 Fall
 Lec + Lab   2.0 Credit(s)   3.0 Period(s)   3.0 Load  
Subject Type: Occupational
Load Formula: T


Description: Practical application of a travel booking procedures using a computerized reservations system. Covers codes, Passenger Name Record, ticketing and reservations.



MCCCD Official Course Competencies
1. Summarize procedures for using a computerized reservations system. (I)
2. Practice sign in/sign out procedures. (I)
3. Use a computerized reservations system. (I)
4. Complete a reservation. (I-V)
5. Modify a reservation. (I-V)
6. Explain Passenger Name Record (PNR). (II)
7. Create a PNR. (II)
8. Modify a PNR. (II)
9. Demonstrate procedures for handling special PNRs. (II)
10. Identify various booking codes. (III)
11. Use booking codes. (III)
12. Practice ticketing procedures. (IV)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.
 
MCCCD Official Course Outline
I. Computerized Reservations System
   A. Overview
   B. Function
   C. Procedures
   D. Sign In/Sign Out
   E. Keyboard
   F. Codes
II. Passenger Name Record (PNR)
   A. Definition
   B. Procedures
   C. Required Information
   D. Editing
   E. Locating
   F. Special PNR`s
      1. Types
      2. Procedures
III. Codes
   A. Definition
   B. Types
   C. Procedures
IV. Ticketing
   A. Overview
   B. Procedures
V. Reservations
   A. Type
   B. Documentation
   C. Procedures
      1. Booking
      2. Modification
      3. Cancellation

 
MCCCD Governing Board Approval Date: October 23, 2012

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.