MCCCD Program Description

International Operations and Programs

Course: AIR152

First Term: 2018 Fall

Lec + Lab 4.0 Credit(s) 6.0 Period(s) 6.0 Load
Subject Type: Occupational
Load Formula: T

Description: Overview of international operations and programs for airline booking agents. Includes ground operations, check-in procedures, international baggage charges as well as international fares for children and conditions for unaccompanied children. Rules and restrictions of various international travel programs also covered

MCCCD Official Course Competencies
1. Identify ground operations and check-in procedures for specific international airports. (I) 2. Compare and contrast collection of tax procedures for various international airports. (I) 3. Identify conditions for unaccompanied children traveling between the USA and Mexico. (II) 4. Identify conditions for unaccompanied children traveling between the USA and Canada. (II) 5. Identify conditions for unaccompanied children traveling between Canada and Mexico. (II) 6. Calculate children`s and infant`s international fares. (II) 7. Identify guidelines for international baggage charges. (III) 8. Identify procedures for baggage check-in. (III) 9. Demonstrate ability to request specific passenger information using TIMATIC system. (IV) 10. Describe procedures to obtain a US passport. (V) 11. Differentiate between passports, visas and tourist cards. (V) 12. Summarize general rules and restrictions concerning the World Wide System Visit USA program. (VI) 13. Calculate fares using the World Wide System Visit USA program. (VI) 14. Summarize general rules and restrictions concerning the World Wide Tri-State Visit USA program. (VI) 15. Calculate fares using the World Wide TriState Visit USA program. (VI) 16. Summarize general rules and restrictions concerning the Visit North America program. (VI) 17. Calculate fares using the Visit North America program. (VI) 18. Describe Flight Fund international regulations. (VII) 19. Summarize procedures for processing requests from specific countries. (VII)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.

MCCCD Official Course Outline
I. Airport Operations A. Phoenix, AZ 1. Ground Operations 2. Check-in B. Acapulco, MEX 1. Ground Operations 2. Check-in 3. Collection of Taxes C. Mexico City, MEX 1. Ground Operations 2. Check-in 3. Collection of Taxes D. San Jose Del Cabo, MEX 1. Ground Operations 2. Check-in 3. Collection of Taxes E. Mazatlan, MEX 1. Ground Operations 2. Check-in 3. Collection of Taxes F. Vancouver, British Columbia 1. Ground Operations 2. Check-in 3. Collection of Taxes G. Manzanillo, MEX 1. Ground Operations 2. Check-in 3. Collection of Taxes H. Puerto Vallarta, MEX 1. Ground Operations 2. Check-in 3. Collection of Taxes II. Transportation of Minors A. Between USA and Mexico 1. Unaccompanied Children 2. Fares 3. Reservations B. Between USA and Canada 1. Unaccompanied Children 2. Fares 3. Reservations C. Between Canada and Mexico 1. Unaccompanied Children 2. Fares 3. Reservations III. International Baggage A. Through International Fare B. Point-to-Point Fare - One Ticket/Conjunct Ticket C. Point-to-Point Fare - Separate Tickets D. Check-in E. DRS Entries F. Lost or Damaged Luggage IV. TIMATIC Procedures A. Information Requests B. Use C. Specific vs. Full-Text D. Codes V. Documentation A. Passports B. Visas C. Tourist Cards D. Health Requirements VI. Special Programs A. World Wide System Visit USA 1. General Rules 2. Fare Calculation B. World Wide Tri-State Visit USA 1. General Rules 2. Fare Calculation C. Vist North America 1. General Rules 2. Fare Calculation VII. FlightFund A. Regulations B. Black-Out Dates C. Reservations D. Requests 1. Canadian 2. Mexico 3. Central American 4. South American 5. European 6. Middle Eastern 7. Indian Sub-Continent and Africa 8. Asian 9. Australia, New Zealand and South Pacific E. Reissues F. Lost Tickets G. Schedule Changes

MCCCD Governing Board Approval Date: 4/28/1998

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.