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Center for Curriculum and Transfer Articulation
Workplace Behaviors in Health Care
Course: HCC130AB

First Term: 2017 Fall
 Lecture   0.5 Credit(s)   0.5 Period(s)   0.5 Load  
Subject Type: Occupational
Load Formula: S - Standard Load


Description: Health care and life values. Definition and importance of values, ethics, and essential behaviors in the workplace. Worker rights and responsibilities.



MCCCD Official Course Competencies
1. Describe personal and health care values that influence health care workers and their relationships with others in the health care setting. (I)
2. Describe the professional work ethic of a healthcare professional. (II)
3. Apply effective job application strategies. (III)
4. Explain successful job interviewing techniques. (III)
5. Identify laws and key concepts specific to worker`s rights and responsibilities. (IV)
MCCCD Official Course Competencies must be coordinated with the content outline so that each major point in the outline serves one or more competencies. MCCCD faculty retains authority in determining the pedagogical approach, methodology, content sequencing, and assessment metrics for student work. Please see individual course syllabi for additional information, including specific course requirements.
 
MCCCD Official Course Outline
I. Personal and Health Care Values
   A. Definition of values
   B. Values clarification
   C. Life values
      1. Personal values
      2. Respect of other values
      3. Acceptance of others
      4. Different perspectives
II. Workplace Ethic Behaviors
   A. Definition of ethics
   B. Work ethic behaviors
      1. Attendance
      2. Punctuality
      3. Hygiene
      4. Personal appearance
      5. Time management
      6. Attitude
      7. Accountability
      8. Conduct
III. Job Application and Interviewing Skills
   A. Preparing a job application
   B. Preparing for the interview
   C. Interviewing techniques
   D. Appearance and behavior
IV. Worker`s Rights and Responsibilities
   A. Discrimination
      1. Civil Rights Act-1964
      2. Protected class
      3. Other criteria
      4. Bona fide occupational qualifications
      5. Disparate impact and treatment
   B. Harassment
      1. Retaliation
      2. Whistle blower
      3. Protection
      4. Types of harassment
      5. Response process to harassment
   C. Violence in the workplace
      1. Potential situation
      2. Response
   D. Employment issues
      1. Implied consent
      2. Contracts/negotiation
      3. Unions vs. at-will
      4. Employee drug screening
      5. Fingerprinting
      6. Communicable disease testing
      7. Annual inservices
      8. Employee review of records
      9. Termination
      10. Due process
 
MCCCD Governing Board Approval Date: June 27, 2017

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.