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Center for Curriculum and Transfer Articulation
Major: 5336
Effective Term: 2021 Spring   

Award: CCL  
Total Credits: 16-22
CIP Code: 51.0701

Instructional Council: Allied Health (51)
GPA: 2.00
SOC Code: Upon completion of this degree, students may pursue a career as:
11-9111.00 Medical and Health Services Managers

Description: The Certificate of Completion (CCL) in Health Services Management program prepares students to become candidates for leadership, supervisory and management positions in health services settings. The health services supervisor must develop skills to be an effective leader and planner, capable of coaching and developing motivated and committed employees and employee teams.

Suggested Course Plan Sequenced by Semester

Learning Outcomes
1. Communicate information effectively in verbal, nonverbal, and written forms between patients and members of multidisciplinary healthcare teams. (HCC145, HSM222, HSM226, MGT276)
2. Develop the processes in which healthcare services are provided, coordinated, reimbursed, and managed. (HSM222, HSM226, MGT276)
3. Develop and implement the ethical and professional standards expected of a health services manager. (HCC130, HRC101, HSM122, HSM125, HSM222, HSM226, MGT276)
4. Apply state, federal and organizational healthcare policies and procedures in the workplace. (HSM122, HSM222, HSM226)
5. Develop healthcare financial management tools and processes. (HSM122, HSM125)
6. Facilitate organizational and human resource management in the healthcare field. (HSM122, HSM222, MGT276)
7. Demonstrate knowledge of strategic planning and decision making in healthcare environments. (HSM122, HSM222, HSM226)
8. Manage diverse people and situations. (HSM122, HSM222)
9. Identify the characteristics of a variety of health care delivery systems and segmented populations served. (HCC130, HCC130AA, HCC130AB, HCC130AC, HCC130AD, HCC130AE, HCC130AF)
Program Notes
Students must earn a grade of C or better in all courses within the program.
+ indicates course has prerequisites and/or corequisites.

HCC courses may be taken prior to admission or concurrently during enrollment in the program.

Required Courses
HCC130 Fundamentals in Health Care Delivery (3)
HCC130AA Health Care Today (0.5) AND
HCC130AB Workplace Behaviors in Health Care (0.5) AND
HCC130AC Personal Wellness and Safety (0.5) AND
HCC130AD Communication and Teamwork in Health Care Organizations (0.5) AND
HCC130AE Legal Issues in Health Care (0.5) AND
HCC130AF Decision making in the Health Care Setting (0.5)
Work Experience or equivalent course education as evaluated by the GateWay Health Core Curriculum Coordinator (0) 0-3

HCC145 Medical Terminology for Health Care Professionals (3) OR
Work Experience or equivalent course education as evaluated by the GateWay Health Core Curriculum Coordinator (0) 0-3

HRC101 Overview of Healthcare Compliance 1
HSM122 Health Services Supervision 3
HSM125 Current Issues in Health Services Management 3
HSM222 Health Services Management 3
HSM226 Ethics and Legalities of Health Services Management 3
MGT276 Personnel/Human Resources Management 3
Credits: 16-22

+ indicates course has prerequisites and/or corequisites.
++ indicates that any suffixed course may be selected.
MCCCD Governing Board Approval Date: February 25, 2020

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.