MCCCD Program Description

Major: 5038N Catalog Year: 2024-2025 Effective Term: 2020 Fall Last Admit Term: 9999 Award: CCL Total Credits: 6-9 CIP Code: 47.0104	Primary College: Initiating College: Estrella Mountain Community College Program Availability: Not Found Program Availability: Shared Program Availability: CG EM GC GW MC PC PV RS SC SM Field of Interest: Computer and Information Technology Instructional Council: Computer Information Systems (12) GPA: 2.0
SOC Code: Upon completion of this certificate, students may pursue a career with the following job fields: 15-1232.00 Computer User Support Specialists 43-9011.00 Computer Operators 49-2011.00 Computer, Automated Teller, and Office Machine Repairers

Description: The Certificate of Completion (CCL) in Computer System Configuration and Support program is designed to prepare students for entry-level computer maintenance, help desk, and network technician jobs. The classes focus on the development of knowledge and skills in computer technologies including system components, installation, system configuration, peripheral devices, and notebooks. Emphasis is placed on hardware installation, maintenance, mobile devices, hardware troubleshooting, proper use of tools, safety procedures, and professionalism. This program helps prepare students for the CompTIA A+ certification exams. Students who complete this program may seek employment in a variety of environments. Students can also pursue additional Certificates of Completion (CCL) in a variety of specializations within the information technology field to deepen their knowledge and skills and help prepare them for multiple industry certification examinations. An Associate in Applied Science (AAS) in Network and Systems Administration is also available at select colleges. Please check with your local college for program availability.

Learning Outcomes
1. Assess computer hardware and software using critical thinking, industry standard tools, and best practices to demonstrate proper installation, configuration, maintenance, troubleshooting, and service. (BPC170, BPC270, CIS105) 2. Demonstrate proficiency in word processing, spreadsheet, database, and presentation applications. (CIS105) 3. Assess operating systems using critical thinking, industry standard tools, and best practices to demonstrate proper installation, configuration, maintenance, troubleshooting, and service. (BPC270, CIS105)

Program Notes
This program is not eligible for Title IV Federal Financial Aid. Students must earn a grade of C or better in all courses within the program. Students who pursue this Certificate of Completion (CCL) should have a basic level of computer literacy including navigating the internet and computer systems or take CIS105 as indicated in the required courses. Students with the requisite skills may have the CIS105 requirement waived by permission of the Program Director. Courses within any of the following prefixes must be taken within five (5) years prior to completion of the program to be applied toward this award: AIM, BPC, CIS, CLD, CNT, CSC, ITS, and MST.

Required Courses

CIS105 Survey of Computer Information Systems (3) OR
Permission of program director (0) 0-3

+ BPC170 A+ Exam Prep: Computer Hardware Configuration and Support 3
+ BPC270 A+ Exam Prep: Operating System Configuration and Support 3

Credits: 6-9

Restricted Electives
	Credits:

General Electives
	Credits:

+ indicates course has prerequisites and/or corequisites.
++ indicates that any suffixed course may be selected.

MCCCD Governing Board Approval Date: November 26, 2019

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.