Description: The Certificate of Completion (CCL) in Information Technology Support program is designed to provide training in the fundamental competencies of information technology in business or industry and prepares the student for employment in entry-level information technology support positions.
Program Notes: Students must earn a grade of "C" or better for all courses required within the program.
+ indicates course has prerequisites and/or corequisites.
++ indicates any suffixed courses.
Admission Criteria:
Program Prerequisites: None
Program Prerequisites
None
Credits: 0
Required Courses
CIS105 Survey of Computer Information Systems 3
+ CIS190 Introduction to Networking (3) OR
CNT140AA Introduction to Networks (4) OR
MST150++ Any Microsoft Window Operating System course (3) 3-4
GBS151 Introduction to Business 3
Credits: 9-20
Restricted Electives
CIS114D+ Any Spreadsheet course(s) (1-3) 3
CIS117D+ Any Database Management course (1-3) 3
CIS120D+ Any Computer Graphics course 3
CIS121AB Microsoft Command Line Operations 1
CIS121AE Windows Operating System: Level I 1
+ BPC170 A+ Exam Prep: Computer Hardware Configuration and Support 3
CIS126AL Linux Operating System I (1) OR
CIS126DL Linux Operating System (3) 1-3
CIS133DA Internet/Web Development Level I 3
+ CIS15+ Any Fundamental or Level I Programming course (3) OR
CIS15+++ Programming (Any CIS 150-level suffixed course) (3) OR
+ CIS16+ Programming (Any CIS 160-level course) (3) OR
CIS16+++ Programming (any CIS 160-level suffixed course) (3) 3
CNT150AA Cisco - Routing and Switching Essentials 4
+ ITS110 Information Security Fundamentals 3
+ MST157DA Active Directory Windows Server Configuration 4
Credits: 11-12
General Electives
Credits:
Program Competencies
1. Describe common uses of computer information systems and fundamental computer concepts; use common microcomputer business software applications and perform basic programming techniques. (CIS105)
2. Describe the benefits, uses, and problems associated with networks; identify the components of a network; and describe the protocols, hardware, and cabling types related to networks; install/configure Windows and implement/configure administrative tools. (CIS190, CNT140AA, MST150++)
3. Describe in writing the marketing functions of promotion, selling, merchandising, distribution, producing goods, and producing services. (GBS151)
+ indicates course has prerequisites and/or corequisites.
++ indicates that any suffixed course may be selected.
MCCCD Governing Board Approval Date: April 26, 2011
All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the
curricular process, course and program information is subject to change in order to reflect the most current information available.
