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Center for Curriculum and Transfer Articulation
Major: 5607
First Term: 2019 Fall   
Award: CCL  
Total Credits: 39
CIP Code: 52.0903

Instructional Council: Hospitality (58)
GPA: 2.00
SOC Code: Upon completion of this certificate, students may pursue a career as:
11-1021.00 General and Operations Managers
39-7012.00 Travel Guides
11-9081.00 Lodging Managers
11-3121.00 Human Resources Managers
11-9199.00 Managers, All Other

Description: The Certificate of Completion (CCL) in Hospitality: Tourism Development and Management is designed to prepare graduates for careers in the tourism industry. The curriculum provides professional skills in tourism development and management, events and meeting management, ecotourism, information systems, marketing, human resources, financial management, and hospitality law. Graduates acquire a specific set of skills that focus on the interaction of tourism with the economy, environment, and people. Students may apply these courses towards the Associate in Applied Science (AAS) in Hospitality: Tourism Development and Management (3101).

Required Courses
HRM110 Introduction to Hospitality and Tourism Management 3
HRM145 Events Management 3
+ HRM146 International Meetings, Conventions and Exhibitions 3
HRM150 Hospitality and Tourism Information Systems I 3
HRM160 Tourism Principles and Practices 3
+ HRM260 Hospitality Human Resource Management 3
+ HRM265 Financial Management for Hospitality and Tourism 3
+ HRM270 Hospitality Marketing 3
+ HRM280 Hospitality and Tourism Law 3
+ HRM290 Ecotourism 3
REC210 Leisure Delivery Systems 3
Credits: 33

Learning Outcomes
1. Create favorable guest experiences by using professional service management techniques in a hospitality environment. (HRM110, HRM145, HRM146,HRM150, HRM160, HRM235, HRM250, HRM265, HRM270, HRM280, HRM290, HRM295AA, HRM295AB, HRM295AC, REC120, REC210)
2. Demonstrate the essential functions of hospitality industry management, including human resources, guest services, property management, and hospitality and tourism law. (HRM235, HRM260, HRM270, HRM280, HRM290, HRM295AA, HRM295AB, HRM295AC)
3. Communicate in an effective manner, consistent with the professional standards of the hospitality industry. (HRM110, HRM145, HRM146, HRM260, HRM295AA, HRM295AB, HRM295AC, REC120, REC210)
4. Integrate professional, ethical, and legal standards into hospitality business practice. (HRM110, HRM145, HRM146, HRM235, HRM260, HRM265, HRM270, HRM280, HRM290, HRM295AA, HRM295AB, HRM295AC, REC120)
5. Demonstrate an understanding of the elements and current trends that comprise the hospitality industry. (HRM145, HRM146, HRM150, HRM160, HRM235, HRM250, HRM260, HRM270, HRM290, HRM295AA, HRM295AB, HRM295AC, REC120, REC210)
6. Critically analyze a wide range of problems in the hospitality industry to generate applicable solutions. (HRM150, HRM235, HRM250, HRM260, HRM265, HRM270, HRM280, HRM290, HRM295AA, HRM295AB, HRM295AC)
7. Organize special events from concept through completion, including planning, coordination, marketing, financing and risk management. (HRM110, HRM145, HRM146, HRM265, HRM270)
8. Manage the planning and execution of meetings, conventions and exhibitions, including coordination, logistics, venue selection, budgeting. (HRM145, HRM146, HRM160, HRM265)
9. Demonstrate an understanding of tourism sectors, consumer behavior, and factors that influence tourism and explain the interaction of tourism with the economy, environment and people. (HRM110, HRM160, HRM270, HRM290, GCU121, GCU122)
10. Employ analytical and decision ?making processes essential to manage financial aspects of hospitality and tourism operations. (HRM150, HRM160, HRM250, HRM265)
11. Relate the history and emergence of ecotourism to the establishment of policies and management practices associated with sustainable development. (HRM160, HRM270, HRM290, REC210)
12. Manage the delivery of leisure services in public, commercial, and independent sectors, particularly in an urban setting. (HRM110, HRM160, REC120, REC210)
+ indicates course has prerequisites and/or corequisites.
++ indicates that any suffixed course may be selected.
MCCCD Governing Board Approval Date: May 28, 2019

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.