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Major: 3128
Effective Term: 2015 Fall   

Award: AAS
Total Credits: 60
CIP Code: 52.0299

Instructional Council: Business/Management
GPA: 2.00
SOC Code:


Description: The Associate in Applied Science (AAS) degree in Management of Clinical Information Technology meets the needs of students who wish to learn the process of analysis, design, and implementation of business computer systems, with an emphasis on Electronic Health Record systems for small medical practices. The program develops customer service skills and techniques for communicating effectively with a wide range of medical and allied health personnel. The program is designed to acquaint students with the process of assisting a small medical office to convert to an Electronic Health Record (EHR) and then working with the practice to achieve optimal use. The courses include how to configure an EHR system to achieve features required for meaningful use with appropriate policies and procedures for data control, security, privacy, and confidentiality of health information maintained in electronic health information management systems. The program includes six tracks for specialization, with six Certificates of Completion (CCL) available.



Required Courses
CIS128 Databases in Practice Management 3
GBS110 Human Relations in Business and Industry 3
+ HSE106 Introduction to HIPAA Privacy Rule 2
+ CIS228 Advanced Databases for Practice Management 3

Students must select one of six (6) tracks in consultation with a faculty advisor:

Track I: Management of Clinical Information Technology: Clinical Technology Consulting Credits: 6
This track is designed for individuals who are currently licensed medical professionals.
+ CIS225 Business Systems Analysis and Design 3
+ MGT228 Management, Planning, and Leadership for Health Information 3

Track II: Management of Clinical Information Technology: Health Information Technology Implementation Support Credits: 9
+ CIS225 Business Systems Analysis and Design 3
HCC145 Medical Terminology for Health Care Workers 3
CSM/TQM101 Quality Customer Service 3

Track III: Management of Clinical Information Technology: Heath Information Technology Technical
Support Credits: 6
+ CIS225 Business Systems Analysis and Design 3
CSM/TQM101 Quality Customer Service 3

Track IV: Management of Clinical Information Technology: Practice Workflow and Information Management
Redesign Credits: 9
+ CIS225 Business Systems Analysis and Design 3
+ MGT228 Management, Planning, and Leadership for Health Information 3
CSM/TQM101 Quality Customer Service 3

Track V: Management of Clinical Information Technology: Implementation Management
Credits: 10
CIS124AA Project Management Software, Level I 1
CIS225 Business Systems Analysis and Design 3
+ MGT228 Management, Planning, and Leadership for Health Information 3
CSM/TQM101 Quality Customer Service 3

Track VI: Management of Clinical Information Technology: Health Information Technology Training Credits: 9
MGT227 Training and Instructional Design for Health Information Technology 3
+ MGT228 Management, Planning, and Leadership for Health Information 3
CSM/TQM101 Quality Customer Service 3


Credits: 17-21

Program Competencies
1. Apply policies and procedures to ensure data control, security, privacy, and confidentiality of health information maintained in electronic health information management systems. (CIS128)
2. Describe and apply professional standards and regulatory guidelines to ensure security of electronic health information. (CIS128)
3. Design and configure a health information management system to interface with electronic claims processing, medical billing, and other types of health care systems. (CIS128)
4. Demonstrate competency in extracting data for required management and ad hoc reports. (CIS128)
5. Discuss the migration path from organizational strategy to implementation, including meaningful use criteria. (CIS228)
6. Describe components of health IT standards (including HL7 and TC215) for health information exchange. (CIS228)
7. Describe data standards required for the interoperable exchange of health care data, including terminology, data elements, document standards, imaging standards, and medical device standards. (CIS228)
8. Apply Certification Commission for Health Information Technology (CCHIT), meaningful use, Joint Commission and National Patient Safety Goals to decisions about commercial Electronic Health Records (EHR) vendor selection, when given typical workplace scenarios. (CIS228)
9. Evaluate EHR systems based on vendor strategies for terminology management, knowledge management and data exchange. (CIS228)
10. Configure an EHR system to achieve features required for meaningful use, including order sets, data entry tables, templates, reports, and clinical decision support. (CIS228)
11. Explain why interpersonal communication skills are important and demonstrate improved communication skills. (GBS110)
12. Describe types of organizational communication and how to overcome communication barriers. (GBS110)
13. Describe the importance of maintaining the privacy of personal health information and consequences of intentional or unintentional disclosure. (HSE106)
14. Identify resources available to maintain compliance and currency with Health Insurance Portability and Accountability Act (HIPAA) regulations. (HSE106)
15. Identify a list of policies and procedures necessary for compliance with HIPAA`s Privacy Rule. (HSE106)
16. Describe the potential impact and consequences of non-compliance with HIPAA`s Privacy Rule. (HSE106)

Track I
1. Develop plans for conversion, schedules, and training materials for a hypothetical business system. (CIS225)
2. Design forms, procedures, and reports (both oral and written) as required for approval and installation of a business system. (CIS225)
3. Use top-down, structured methods to construct flowcharts, decision tables, data flow diagrams, and other charts and graphs to plan a hypothetical business system. (CIS225)
4. Demonstrate leadership skills and expertise by participating in individual and group activities. (MGT228)
5. Discuss the role of medical ethics and professional values in care delivery including such issues as privacy, ethical conflicts, and health disparities. (MGT228)
6. Compare and contrast the function of the Joint Commission, FDA, CDC, and NIH, with an emphasis on EHRs. (MGT228)
7. Discuss legal issues in medicine including HIPAA, confidentiality, medical malpractice, and tort reform. (MGT228)
8. Describe evidence-based medicine, clinical practice guidelines, and quality indicators in medicine and identify key organizations involved in developing clinical guidelines. (MGT228)

Track II
1. Develop plans for conversion, schedules, and training materials for a hypothetical business system. (CIS225)
2. Design forms, procedures, and reports (both oral and written) as required for approval and installation of a business system. (CIS225)
3. Use top-down, structured methods to construct flowcharts, decision tables, data flow diagrams, and other charts and graphs to plan a hypothetical business system. (CIS225)
4. Use standard medical suffixes and prefixes accurately. (HCC145)
5. Define medical terms commonly used in obstetrics and pediatrics. (HCC145)
6. Recognize common abbreviations and symbols related to each body system and specialty areas. (HCC145)
7. Define the parameters of quality customer service and the attitudes, knowledge and skills needed to create and maintain a quality customer service orientation. (CSM/TQM101)
8. Demonstrate basic and specific customer service skills. (CSM/TQM101)
9. Describe self-management skills valuable to working in a quality customer service environment. (CSM/TQM101)
10. Assess personal attitude, knowledge, and abilities in relationship to those needed in a quality customer service environment. (CSM/TQM101)
11. Develop a personal plan for implementing quality customer service fundamentals in a work situation. (CSM/TQM101)

Track III
1. Develop plans for conversion, schedules, and training materials for a hypothetical business system. (CIS225)
2. Design forms, procedures, and reports (both oral and written) as required for approval and installation of a business system. (CIS225)
3. Use top-down, structured methods to construct flowcharts, decision tables, data flow diagrams, and other charts and graphs to plan a hypothetical business system. (CIS225)
4. Define the parameters of quality customer service and the attitudes, knowledge and skills needed to create and maintain a quality customer service orientation. (CSM/TQM101)
5. Demonstrate basic and specific customer service skills. (CSM/TQM101)
6. Describe self-management skills valuable to working in a quality customer service environment. (CSM/TQM101)
7. Assess personal attitude, knowledge, and abilities in relationship to those needed in a quality customer service environment. (CSM/TQM101)
8. Develop a personal plan for implementing quality customer service fundamentals in a work situation. (CSM/TQM101)

Track IV
1. Develop plans for conversion, schedules, and training materials for a hypothetical business system. (CIS225)
2. Design forms, procedures, and reports (both oral and written) as required for approval and installation of a business system. (CIS225)
3. Use top-down, structured methods to construct flowcharts, decision tables, data flow diagrams, and other charts and graphs to plan a hypothetical business system. (CIS225)
4. Identify the roles and responsibilities of managers in planning, organizing, coaching, supervising, controlling, and evaluating health information technology employees for optimum results. (MGT228)
5. Demonstrate leadership skills and expertise by participating in individual and group activities. (MGT228)
6. Describe the major types of settings in which health care occurs including ambulatory care, acute and emergency care, hospital based and critical care, and community health and public health settings and articulate the issues and opportunities of leading in a matrix organization. (MGT228)
7. Compare and contrast the function of the Joint Commission, Food and Drug Administration (FDA), Centers for Disease Control (CDC), and National Institutes of Health (NIH), with an emphasis on EHRs. (MGT228)
8. Describe the role and organization of community health and public health in the US at the federal, state, and local levels, and discuss the role of in averting or managing illness outbreaks, epidemics, pandemics, and bioterrorism. (MGT228)
9. Describe evidence-based medicine, clinical practice guidelines, and quality indicators in medicine and identify key organizations involved in developing clinical guidelines. (MGT228)
10. Define the parameters of quality customer service and the attitudes, knowledge and skills needed to create and maintain a quality customer service orientation. (CSM/TQM101)
12. Demonstrate basic and specific customer service skills. (CSM/TQM101)
13. Describe self-management skills valuable to working in a quality customer service environment. (CSM/TQM101)
14. Assess personal attitude, knowledge, and abilities in relationship to those needed in a quality customer service environment. (CSM/TQM101)
15. Develop a personal plan for implementing quality customer service fundamentals in a work situation. (CSM/TQM101)

Track V
1. Use project management software to plan and schedule a project. (CIS124AA)
2. Monitor the progress of a project and track resource trends. (CIS124AA)
3. Evaluate Alternatives to see the impact of potential schedule changes on cost and project completion. (CIS124AA)
4. Prepare required management reports. (CIS124AA)
5. Develop plans for conversion, schedules, and training materials for a hypothetical business system. (CIS225)
6. Design forms, procedures, and reports (both oral and written) as required for approval and installation of a business system. (CIS225)
7. Use top-down, structured methods to construct flowcharts, decision tables, data flow diagrams, and other charts and graphs to plan a hypothetical business system. (CIS225)
8. Identify the roles and responsibilities of managers in planning, organizing, coaching, supervising, controlling, and evaluating health information technology employees for optimum results. (MGT228)
9. Demonstrate leadership skills and expertise by participating in individual and group activities. (MGT228)
10. Describe the major types of settings in which health care occurs including ambulatory care, acute and emergency care, hospital based and critical care, and community health and public health settings and articulate the issues and opportunities of leading in a matrix organization. (MGT228)
11. Compare and contrast the function of the Joint Commission, FDA, CDC, and NIH, with an emphasis on HERs. (MGT228)
12. Describe the role and organization of community health and public health in the US at the federal, state, and local levels, and discuss the role of in averting or managing illness outbreaks, epidemics, pandemics, and bioterrorism. (MGT228)
13. Describe evidence-based medicine, clinical practice guidelines, and quality indicators in medicine and identify key organizations involved in developing clinical guidelines. (MGT228)
14. Define the parameters of quality customer service and the attitudes, knowledge and skills needed to create and maintain a quality customer service orientation. (CSM/TQM101)
15. Demonstrate basic and specific customer service skills. (CSM/TQM101)
16. Describe self-management skills valuable to working in a quality customer service environment. (CSM/TQM101)
17. Assess personal attitude, knowledge, and abilities in relationship to those needed in a quality customer service environment. (CSM/TQM101)
18. Develop a personal plan for implementing quality customer service fundamentals in a work situation. (CSM/TQM101)
19. Identify the roles and responsibilities of managers in planning, organizing, coaching, supervising, controlling, and evaluating health information technology employees for optimum results. (MGT228)
20. Demonstrate leadership skills and expertise by participating in individual and group activities. (MGT228)
21. Describe the major types of settings in which health care occurs including ambulatory care, acute and emergency care, hospital based and critical care, and community health and public health settings and articulate the issues and opportunities of leading in a matrix organization. (MGT228)
22. Compare and contrast the function of the Joint Commission, FDA, CDC, and NIH, with an emphasis on EHRs. (MGT228)
23. Describe the role and organization of community health and public health in the US at the federal, state, and local levels, and discuss the role of in averting or managing illness outbreaks, epidemics, pandemics, and bioterrorism. (MGT228)
24. Describe evidence-based medicine, clinical practice guidelines, and quality indicators in medicine and identify key organizations involved in developing clinical guidelines. (MGT228)

Track VI
1. Plan, design, develop (produce), deliver, and evaluate technology-based instruction according to sound instructional design models and principles. (MGT227)
2. Construct a lesson plan using appropriate instructional methods and approaches, given a specific population of learners. (MGT227)
3. Demonstrate effective public speaking skills and proper operation of computer and AV equipment for a multimedia presentation, given a set of user needs. (MGT227)
4. Plan and conduct student assessment and program evaluation given different population contexts. (MGT227)
5. Design a training program that adheres to the standards and open source initiatives in online learning. (MGT227)
6. Demonstrate leadership skills and expertise by participating in individual and group activities. (MGT228)
7. Discuss the role of medical ethics and professional values in care delivery including such issues as privacy, ethical conflicts, and health disparities. (MGT228)
8. Compare and contrast the function of the Joint Commission, FDA, CDC, and NIH, with an emphasis on EHRs. (MGT228)
9. Discuss legal issues in medicine including HIPAA, confidentiality, medical malpractice, and tort reform. (MGT228)
10. Describe evidence-based medicine, clinical practice guidelines, and quality indicators in medicine and identify key organizations involved in developing clinical guidelines. (MGT228)
11. Define the parameters of quality customer service and the attitudes, knowledge and skills needed to create and maintain a quality customer service orientation. (CSM/TQM101)
12. Demonstrate basic and specific customer service skills. (CSM/TQM101)
13. Describe self-management skills valuable to working in a quality customer service environment. (CSM/TQM101)
14. Assess personal attitude, knowledge, and abilities in relationship to those needed in a quality customer service environment. (CSM/TQM101)
15. Develop a personal plan for implementing quality customer service fundamentals in a work situation. (CSM/TQM101)


+ indicates course has prerequisites and/or corequisites.
++ indicates that any suffixed course may be selected.
MCCCD Governing Board Approval Date: December 14, 2010

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.