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Center for Curriculum and Transfer Articulation
Major: 1167
Effective Term: 2019 Fall 1   

Award: CCT
Total Clock Hours: 640
CIP Code: 11.0901
Initiating College: Gateway Community College
SOC Code: 15-1231.00 Computer Network Support Specialists

Description: The Certificate of Competency (CCT) for Network Support Technician explores and studies multiple facets of IT networking. Build skills in various networking hardware and software, protocols and devices. Learn concepts needed to better understand various aspects of network functionality and troubleshooting. Utilize skills learned to prepare for the CompTIA Network+ certification.

Required Courses
CNP215 Networking Basics 315
CNP225 Network Technologies 168
CNP230 Network Troubleshooting and Solutions 157
Clock Hours: 640

Program Competencies
1. Use conceptual models to explain how data is transmitted between computers on a network. (CNP215)
2. Understand the OSI and transmission control protocol (TCP)/IP network models. (CNP215)
3. Identify common components of a network and explain their functions. (CNP215)
4. Install and configure components of a computer network. (CNP215)
5. Install and configure common internet connections. (CNP215)
6. Install and configure common client programs. (CNP215)
7. Install and configure wireless networks. (CNP215)
8. Share and secure resources in a Windows work-group environment. (CNP215)
9. Share and secure resources in a Windows home-group environment. (CNP215)
10. Share and secure resources in a Windows domain environment. (CNP215)
11. Troubleshoot connectivity problems. (CNP215)
12. Install and configure firewall software. (CNP215)
13. Deploy appropriate cabling solutions. (CNP225)
14. Given a scenario, determine the appropriate placement of networking devices on a network and install/configure them. (CNP225)
15. Explain the purposes and use cases for advanced networking devices. (CNP225)
16. Explain the purposes of virtualization and network storage technologies. (CNP225)
17. Compare and contrast WAN technologies. (CNP225)
18. Given a scenario, use appropriate documentation and diagrams to manage the network. (CNP225)
19. Compare and contrast business continuity and disaster recovery concepts. (CNP225)
20. Explain common scanning, monitoring and patching processes and summarize their expected outputs. (CNP225)
21. Given a scenario, use remote access methods. (CNP225)
22. Identify policies and best practices. (CNP225)
23. Configure a Windows firewall utilizing the typical and advanced modes. (CNP225)
24. Summarize the purposes of physical security devices. (CNP230)
25. Explain authentication and access controls. (CNP230)
26. Secure a basic wireless network. (CNP230)
27. Summarize common networking attacks. (CNP230)
28. Implement network device hardening. (CNP230)
29. Explain common mitigation techniques and their purposes. (CNP230)
30. Explain the network troubleshooting methodology. (CNP230)
31. Given a scenario, use the appropriate tool. (CNP230)
32. Given a scenario, troubleshoot common wired connectivity and performance issues. (CNP230)
33. Troubleshoot common wireless connectivity and performance issues. (CNP230)
34. Troubleshoot common network service issues. (CNP230)
+ indicates course has prerequisites and/or corequisites.
++ indicates that any suffixed course may be selected.
Clock Curriculum Committee Approval Date: 5-1-2019

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.